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Description

We are seeking a hands-on Senior Product Manager - Technical) to join our Gen AI team. You will be responsible for driving the vision, strategy, and execution of AI-powered gaming features that push the boundaries of interactive entertainment. This includes building platform capabilities, ensuring trust and safety, and leading cross-functional teams to deliver scalable AI-driven features for both internal tools and player-facing applications.

In this role, you will also have a key focus on internal use cases that enhance productivity across teams, leveraging AI to improve workflows, automate tasks, and create efficiencies for Amazon employees. Your work will not only impact players but also the broader organization by ensuring that internal stakeholders have the tools and knowledge to leverage Gen AI effectively.

As a key member of the team, you will manage the end-to-end lifecycle for AI products, from ideation to launch, ensuring that our Gen AI strategy aligns with customer needs, business goals, and technical capabilities. Your role will include defining product roadmaps, creating playbooks, and setting clear guidelines for responsible AI usage. This is an exciting opportunity to work in a dynamic, scrappy environment where you’ll shape the future of gaming with AI.

Key job responsibilities

* Strategy & Roadmap: Define the platform roadmap for internal and external AI tool capabiltieis based on priority use cases

* AI Product Oversight: Oversee the development and refinement of internal Gen AI tools (e.g., business intelligence insights tools), ensuring their effective use across teams

* Buy vs. Build Analysis: Conduct thorough assessments to determine when to build AI capabilities in-house versus sourcing external solutions, with a focus on long-term scalability and cost-effectiveness.

* AI Trust and Safety: Establish guardrails and legal checkpoints to ensure responsible AI deployment, including model checks, real-time identification of issues, and post-launch incident resolution

* Value Measurement: Define frameworks for how to quantify value and measure ROI of Gen AI initiatives

* Cross-Functional Coordination: Lead coordination efforts across platform, science, studio, safety, legal, and other teams

* Player-Facing Features: Define AI-driven player-facing features and in-game use cases that enhance player engagement and improve gameplay experiences.

* Internal Use Cases: Drive AI-powered productivity and elevate organizational understanding of Gen AI by developing internal tools and mechanisms to automate workflows and share best practices

* Data Storage and Feedback Loops: Define data storage requirements and create continuous feedback and tuning loops to ensure ongoing product improvement and AI model optimization.

* Pan-Amazon Collaboration: Liaise with teams across Amazon to identify synergies and best practices

* Playbook Creation: Develop and implement playbooks for product launches, including best practices for scaling, deployment, and post-launch iterations.

* Market research: Continuously monitor and evaluate the latest advancements in AI technologies, staying up-to-date with trends, new tools, and emerging research to inform product development.

About the team

The Amazon Prime Gaming team is leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of their existing devices. It represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers. The Gen AI & Strategic Initiatives team is a cross-functional team pioneering AI-powered features that elevate gameplay and drive player engagement in exciting new ways. This team works at the intersection of cloud gaming, AI, and interactive entertainment, building experiences that will change how games are played, developed, and enjoyed by millions.

Basic Qualifications

- 5+ years of product or program management, product marketing, business development or technology experience

- Bachelor's degree

- Experience with feature delivery and tradeoffs of a product

- Experience owning/driving roadmap strategy and definition

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience with end to end product delivery

- Proven experience shipping Gen AI-powered features at scale from pilot to production and a deep understanding of AI trust and safety considerations

- Experience in analyzing complex, large-scale data sets and making decisions based on data.

- Experience working in 0-to-1 product environments, ideally in gaming or tech companies with a focus on AI

- Passion for staying current with the latest developments in AI technologies, and applying those insights to real-world product challenges

- Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, or a related field.

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

- Experience in gaming, with a passion for building features that engage and delight players

- Experience with foundational AI models and tuning techniques, including working with AWS AI services such as SageMaker, Bedrock, and others.

- Prior engineering experience, with skills in Python programming and SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.