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Administrative Associate II

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Administrative Associate II

Salary

$28,194.00 - $49,340.00 Annually

Location

Davidson County, NC

Job Type

Permanent Full-Time

Job Number

25-07223

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

06/05/2025

Closing Date

6/11/2025 11:59 PM Eastern

Job Class Title

Administrative Associate II

Position Number

60020690

Section

Division 9 / Davidson County Maintenance

Salary Grade

NC02

+ Description

+ Benefits

+ Questions

Description of Work

This is an anticipated vacancy.

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This posting is for an Administrative Associate II located in the Division 9 Davidson County Maintenance Unit. This position will provide office administrative support to multiple maintenance staff. This position requires a high degree of accuracy and ability to multi-task in a fast-paced office environment. Duties include typing forms, correspondence, computer data entry, filing, copying, creating and maintaining miscellaneous reports with Microsoft Excel. As well as assisting the public with inquiries or problems by telephone or email and directing inquiries to the correct contact. Additional duties of this position include data entry and transfer of weekly payroll utilizing SAP/BEACON operating systems. Process monthly reports in SAP and Microsoft Excel along with other general office duties as assigned. POS# 60020690.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

+ Customer service experience, including resolving customer issues

+ Experience with Microsoft Office programs such as Outlook, Excel, Word, and PowerPoint

+ Experience completing and/or maintaining forms, records and reports

+ Experience with letter writing, using correct spelling, punctuation and proofreading

+ Experience in office procedures such as data entry, filing and records management

Additional Expectations:

Selected Applicant must possess knowledge of general office procedures and record keeping. Must be able to use a Windows-based computer with proficiency in Microsoft Word and Excel. Applicants should communicate with proper grammar, punctuation, and correct spelling in verbal and written communication. Must establish and maintain effective working relationships with the general public, co-workers, government officials and contractors or vendors. A basic understanding of accounting principles and procedures is preferred. Applicant must have the ability to maintain and manage multiple projects. Must be available to work after hours during emergency situations such as hurricanes, tropical storms, snow and ice events as needed.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development (GED) diploma and (1) one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

Lisa Long at 336-224-3200 or Email: [email protected]

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Which of the following best describes your level of customer service experience, including resolving customer issues?

+ None

+ Less than 1 Year

+ 1 – 2 Years

+ 2 – 3 Years

+ 3 or More Years

03

Explain how you have customer service experience, including resolving customer issues.

04

Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?

+ None

+ Less than 1 Year

+ 1 – 2 Years

+ 2 – 3 Years

+ 3 or More Years

05

Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel.

06

Which of the following best describes your level of experience completing and/or maintaining records and reports?

+ None

+ Less than 1 Year

+ 1 – 2 Years

+ 2 – 3 Years

+ 3 or More Years

07

Explain how you have experience completing and/or maintaining records and reports.

08

Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?

+ None

+ Less than 1 Year

+ 1 – 2 Years

+ 2 – 3 Years

+ 3 or More Years

09

Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading.

10

Which of the following best describes your level of experience in office procedures such as data entry, filing and records management?

+ None

+ Less than 1 Year

+ 1 – 2 Years

+ 2 – 3 Years

+ 3 or More Years

11

Explain how you have experience in office procedures such as data entry, filing and records management.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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