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Motor Vehicle Examiner

Office/ On-Site

Recruitment # 250605-5833CL-200

Location Bridgeport, CT Danbury, CT Enfield, CT Hamden, CT New Britain, CT Norwalk, CT Norwich, CT Old Saybrook, CT Waterbury, CT Wethersfield, CT Windham, CT

Date Opened 6/7/2025 12:00:00 AM

Salary $52,741* - $69,162/year *Individuals new to state employment start at the minimum.

Job Type Open to the Public

Close Date 6/16/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

Do you have extensive clerical experience where the majority of time you have face-to-face contact with the general public?

If so, apply today!

The State of Connecticut (https://portal.ct.gov/) , Department of Motor Vehicles (DMV) (https://portal.ct.gov/dmv?language=en\_US) is seeking qualified applicants to fill anticipated vacancies for Motor Vehicle Examiner (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=5833CL&R1=&R3=) positions in various locations throughout CT within Branch Operations.

These positions are on-site/in office. Locations: Bridgeport, Danbury, Enfield, Hamden, New Britain, Norwalk, Norwich, Old Saybrook, Waterbury, Wethersfield, Windham, CT.

(Norwalk may require you to work in the Stamford satellite location; Windham may require you to work in the Putnam satellite location)

WHAT WE CAN OFFER YOU:

+ Visit our State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!

+ Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.

+ Professional growth and development opportunities.

+ A healthy work/life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees.

POSITION HIGHLIGHTS:

+ Full-Time

+ 40 hours weekly

+ Schedule: Tuesday, Wednesday, Friday : 7:30 am - 4:45 pm

+ Thursday : 9:00 am - 6:15 pm

+ Saturday : 7:45 am - 12:45 pm

+ First shift

+ Office/On-Site

THE ROLE:

+ These positions are for Branch Operations, where incumbents will be working in a fast-paced environment with a high volume of customer contact and money handling.

+ We are looking for detail-oriented candidates with excellent customer service skills!

+ These anticipated positions will assist with the intake of customers and will perform a wide range of motor vehicle transactions and should be proficient with operating computer systems and data entry.

+ Incumbents may be required to work in other branch locations and may be required to work overtime based on agency needs.

+ Other related duties (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=5833CL&R1=&R3=) .

CAREER TRAJECTORY & EMPLOYEE SPOTLIGHT:

+ Working for the DMV for 23 years has been very rewarding. I started as a clerk and now as a Division Manager. Through the years I have enjoyed working in many branch offices in which I have gained knowledge and experience with the different types of transactions. Assisting customers when they have a problem and then resolving their issues is the best feeling, knowing the customer is happy when they walk away from your counter. Even the most difficult times at the DMV are easier to get through when you’re working with great people. The DMV is very diverse in nature. You will work with co-workers and customers with different backgrounds. I recommend the DMV to anyone beginning their career.

- Kathleen Martinez – MV Division Manager

+ I have been with the DMV for 12 years. During my 12 years of employment, the DMV has afforded me many opportunities and I have been promoted 4 times during my tenure. Currently, I am the Hub Manager for the Norwalk and Stamford branches. “Teamwork is dream work” is what is all about at the DMV. Everyone is always helping each other and going above and beyond for each other and for our customers. Working with the public can be challenging at times, but it is equally if not, more rewarding. Navigating through the many statues and laws at the DMV is especially difficult for the customers. It is always a rewarding feeling when you take the time to explain thoroughly the needs of the customer and help them understand and complete their transaction. One of my favorite parts of working at the DMV and the public is the diversity. We help every single walk of life, every culture, every background which helps you gain more perspective and appreciation for the world in which we live in. Every customer that walks through the door is treated with equal respect, no matter what their background, and I love that part of the job.

- Sheri Scinto – Motor Vehicle Hub Branch Manager

+ I have been employed by the DMV for almost fifteen years. As I enter the office every morning I am greeted with smiling faces and a “good morning” from my wonderful coworkers. I never expected to be here for fifteen years, but the opportunities the DMV has to offer is hard to resist. Working extensively with the public and the staff, I have truly experienced the many diverse cultures of Connecticut. Yes, customer service sometimes requires patience, but most people are just looking for a little kindness and respect as they try to navigate the DMV. Changing a frustrated customer into a thankful customer is very rewarding. I would definitely recommend taking the opportunity to work at the DMV for the summer. Come enjoy the people of Connecticut and see what the DMV has to offer you.

-Cynthia Kapustinski – Training Program Coordinator

ABOUT US:

The Connecticut DMV’s mission is to promote and advance public safety, security, and service through the regulation of drivers, their motor vehicles, and vehicle-related businesses.

Please watch the video below to see what it's like to be a State of CT employee!

Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process.

BEFORE YOU APPLY:

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Anamaria Giangarra at [email protected]

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Motor Vehicles central and branch offices this class is accountable for examining forms, applications and supporting documentation before granting issuance of a title, operator's license and/or registration.

EXAMPLES OF DUTIES

+ Reviews and examines applications and supporting documents for operator licenses, vehicle registrations and certificates of title to ensure clear, complete and accurate information;

+ Performs limited restorations of driver licenses or motor vehicle registrations;

+ Verifies data such as insurance coverage, year, make, model, vehicle identification number, property tax liability and suspension records;

+ Determines proof of ownership and existence of encumbrances from information submitted;

+ Contacts municipal collectors of revenue to obtain clearance;

+ Prepares appropriate form letters advising of specific reasons for rejection or requesting additional information regarding correction of submitted data;

+ Compares data elements with automotive reference manuals and manufacturer's publications for verification;

+ Checks for erasures or omissions in typing;

+ Responds to inquiries from the public and co-workers and provides correct information on requirements and procedures;

+ Issues motor vehicle operator licenses containing photograph of applicant;

+ Collects fees;

+ Verifies and validates applications and supporting documentation;

+ Operates camera;

+ Die cuts and laminates photographs to licenses;

+ Makes minor adjustments to and performs routine maintenance on equipment;

+ Operates cash register and other office equipment such as calculators and computer terminals;

+ Schedules appointments;

+ Prepares financial documents and reports;

+ Balances cash and documents;

+ Processes registration renewals;

+ Examines title applications, ensures its completion and may process disposition requests submitted by garage owners;

+ Receives training in and may perform on a limited fill in basis full scale registration activities such as issuance of motor vehicle and boat registrations, toll plates, collection of title fees and sales tax, verification of proof of ownership and determination of appropriate registration transaction, etc;

+ May maintain records including approved and rejected applications;

+ May perform specific research assignments such as chain of ownership or lien information;

+ May clear duplicate identification lists;

+ May type;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Knowledge of office systems and procedures;

+ Skills

+ interpersonal skills;

+ oral and written communication skills;

+ in performing arithmetical computations;

+ • Ability to

+ handle and count money;

+ read, comprehend and apply laws, policies and procedures;

+ maintain records;

+ examine documents for completeness and accuracy;

+ operate personal computer, computer terminals and office equipment;

+ operate office suite software;

+ use reference manuals.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have included clerical experience where a majority of the time involved face-to-face contact with the general public involving personal explanation or interpretation of products, policies or procedures or telephone customer service where the primary responsibility included providing information concerning or explaining programs/services or resolving problems.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

+ Experience working in a production environment with face-to-face customer service, including communicating with customers and resolving customer escalations.

+ Experience reviewing legal documents, entering data and confidential information.

+ Experience processing cash, check, credit card transactions, and balancing a register.

+ Experience independently applying policies, procedures to make decisions.

+ Experience utilizing computer system and office equipment.

+ Experience working and completing assignments with competing priorities.

CHARACTER REQUIREMENTS

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before individuals are certified for appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online