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Systems Administrator (GTA)

• Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/69102/other-jobs-matching/location-only)

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Information Technology

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Technology Authority, Georgia - GTA

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4 hours ago Post Date

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Georgia Technology Authority (GTA) a Great Place to Work® certified!

The Georgia Technology Authority (GTA) is currently seeking a Systems Administrator – in the Information Technology Division

The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security. Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services.

Want to know more about our AWARD-WINNING Authority visit: https://gta.georgia.gov/

This position may close after a suitable candidate pool is received.

JOB SUMMARY:

Under limited supervision will be responsible for analyzing user requirements, procedures, and problems to automate business processes, upgrade or modify existing systems and review system-wide capabilities, workflow and scheduling limitations. Manages all agency issued cell phones, including procurement, surplus/disposal, inventory, escalations, billing and refresh.

Responsibilities –

• Serve as lead for system implementations, upgrades and maintenance activities as needed for the EUC Projects.

• Works with business owners to gather, document and maintain requirements.

• Translates business requirements into functional specifications and designs.

• Serves as a liaison between end-users and Service Providers

• Test new functionality, installations, or upgrades

• Train end user staff

• Submit and track service requests as appropriate.

• Communicate updates with respective staff as appropriate

• Assist end users in procuring EUC devices

• Participate in training sessions related to processes and procedures.

• Participate in test pilot groups and assist in acquiring testers for various technology initiatives.

• Assess technology initiatives and EUC issues to assist end users.

• Review and evaluate detailed monthly mobile device bill for errors

• Maintain inventory system and perform audits

• Okta email administration and support

• End user software license tracking

• Maintain active directory administration and maintenance

• Conduct analysis, including planning, designing, and evaluating a variety of information technology tools

• Manage work tickets within the internal ticketing system

• Participate in IT projects to drive technological efficiencies

• Mobile device support

• Performs all other duties as assigned.

Core Competencies:

+ Critical thinking and logical troubleshooting skills

+ Keep up with the latest technology trends

+ Ability to communicate clearly and concisely through written and verbal communications

+ Ability to work as a team member and willingness to work on multiple projects

AGENCY SPECIFIC QUALIFICATIONS:

Minimum Qualifications:

Eight (8) years of experience in multiple areas of information technology OR Bachelor’s degree in a related field and four (4) years in multiple areas of information technology

Note: An equivalent combination of education and job-specific experience that provided the knowledge, experience, and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Qualifications

(Preference will be given to candidates who demonstrate some or all of the following skills/experience):

• Experience with managing technology assets

• Experience gathering requirements from business owners or end users

• Experience creating spreadsheets detailing asset information

• Experience testing new software

• Experience with Power-shell scripting and/or Python

• Experience with Okta

• Experience with Apple Business Manager

• Experience with Amazon Web Services (AWS)

OFFICE LOCATION/WORKER TYPE/ COMPENSATION/ADDITIONAL DETAILS:

Office Location: 47 Trinity Ave, Atlanta GA

Worker Type: Hybrid – (in-office: 2-3 days per week)

Target Hiring Salary Range: * $70,800.00 – $91,000.00

*Current Georgia state government employees will be subject to SPB rule provisions.

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Technology Authority offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account; in addition to telework opportunities depending upon position. More information on Benefits: https://team.georgia.gov/my-benefits/

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position may close after a suitable candidate pool is received.

Georgia Technology Authority does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Additional Information

+ Agency Logo:

+ Requisition ID: INF02P0

+ Number of Openings: 1

+ Shift: Day Job