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OMB NO: 1625-0120

Expiration Date: 01/30/2025

Announcement #: 6305

Opening Date: 09 June 2025 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work Schedule: Full Time (30-40 hours/week)

Position: E-Commerce Production Assistant Salary: $18.31/hour +DOE

Who May Apply: All Sources Location: Chesapeake, VA – Headquarters

DUTIES :

Drives e-commerce sales and margin through online item set up and merchandising initiatives. Utilizes product catalog web application to build on-line category and product groupings as directed by merchants and marketing initiatives. Launches products to the site according to delivery dates and business needs. Maximizes business by brand by style by managing brand and product presentation online and ultimately driving top line sales and profitability. Executes daily item setup, product categorization, item ranking, site merchandising. Responsible for all product content and images on ShopCGX.com. Responsible for merchandising brands, products and categories on ShopCGX.com.

Has responsibility for designated online department merchandising objectives for ShopCGX.com. Manages all aspects of the merchandising item web content by creating effective online assortments, influencing product set up.

Responsible for achieving optimal category and product merchandising on ShopCGX.com within the shopping filters and shops that reflect product priorities. Responsible for positioning and optimizing top sellers and new products across all e-Commerce partners.

Works under the general supervision of the E-Commerce Production Manager. Operates independently within the framework of CSC/CGX policies, procedures, and regulations. Exercises independent judgment and approach in routine and non-routine situations. Consults with supervisor on such issues as policy matters, deviations from normal procedures or unusual situations. Maintains professionalism and courteous behavior at all times, works as a team player, and provides excellent customer service to internal and external customers. Performance is evaluated on operational performance, skills evaluations, customer service, collaboration and teamwork, leadership and established individual performance objectives.

Assists merchants, customer support and warehouse operations to resolve operational issues. Represent the online business to merchant team, communicating the unique business needs for online to achieve a multi-channel merchandising vision.

Performs other related duties as assigned

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated .

QUALIFICATIONS REQUIRED :

Minimum :

1. One year of experience in merchandising or digital marketing and demonstrated proficiency working with digital applications.

2. Proficient in MS Office tools such as Word, Excel, Outlook, PowerPoint, etc

3. Strong interpersonal and communication skills

4. Ability to work in fast-paced environment; flexible to accommodate demanding project schedules

Preferred (in addition to the minimum):

+ A Bachelor’s Degree from an accredited university with emphasis in retail, business administration or a related field.

+ Proficiency with Google Analytics

+ Two years’ e-commerce or digital marketing experience

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

+ Paid Annual and Sick Leave

+ Holiday Pay

+ Medical/Dental/Vision Insurance

+ Flexible/Dependent Spending Account

+ Pension Plan

+ 401k Savings Plan

+ Life Insurance

+ Short Term/Long Term Disability

+ Tuition Assistance

+ Paid Parental Leave

OTHER ESSENTIAL INFORMATION :

+ Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.

+ Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.

+ Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.

+ Applicants may not be employed in the chain of command of their relatives.

+ This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.

You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

Outside Candidates : To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

E-Commerce Production Assistant FT – 6305

Chesapeake, VA, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.