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An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

POSITION SUMMARY

The Benefits Counselor serves as a primary point of contact for employees and retirees, delivering high-quality support and accurate information related to Marathon Petroleum’s health and welfare benefit programs. The successful candidate will utilize Workday for benefit enrollments, respond to inquiries, resolve basic issues, and escalate complex matters as needed—ensuring compliance with established policies. This role supports key initiatives such as annual enrollment, benefit communications, and presentations, while also leading assigned benefit processes and identifying opportunities for improvement. Strong communication skills, attention to detail, and a commitment to exceptional service are essential for success in this position.

KEY RESPONSIBILITIES

+ Answers basic employee and retiree benefits inquiries independently via phone calls and Workday cases; works to resolve basic benefit issues, escalating inquiries to internal benefits administration personnel and external vendors as appropriate.

+ Adheres to benefit administrative processes and procedures; assists with routine benefit policy interpretation, including preparing recommendations, along with supporting information, for handling administrative appeals.

+ Meets established customer service and productivity target levels.

+ Utilizes basic understanding of HR system functionality and capabilities for the administration of employee benefit enrollment/change requests.

+ Delivers presentations to various audiences on benefits topics.

+ Participates in the execution of benefits annual enrollment.

+ Leads assigned benefit processes and suggests opportunities for process improvements.

EDUCATION AND EXPERIENCE REQUIREMENTS

+ Bachelor’s degree required, preferably in Human Resources, Business, or related field.

+ Zero (0) to Two (2) years of relevant work experience required.

SKILLS AND COMPETENCIES

+ Accountability; Adaptability; Authentic Communicator (MPC); Continuous Learning; Decision Making; Emotional Intelligence; Ongoing Learning & Self-Development (MPC); Problem Solving; Process Efficiency Improvements; Regulatory Compliance; Results Driven (MPC); Service Oriented; Storytelling

TRAVEL

+ Some travel to company locations is expected

This position is part of a job family with multiple grade levels. The successful candidate will be placed at a posted level commensurate with experience and qualifications.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Findlay, Ohio

Additional locations:

Job Requisition ID:

00016797

Location Address:

539 S Main St

Education:

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (https://marathonpetroleum.brandextract.com/staged/marathonpetroleum.com/content/documents/Jobs\_/Department\_of\_Labor\_EEOC\_.pdf) . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected] . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

About Marathon Petroleum Corporation

Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.