• Remote Client Success Executive (Healthcare)

    Insight Global (Nashville, TN)


    Job Description

    Insight Global is seeking a Client Success Executive to join a Nashville-based data analytics company. This person will manage existing customers throughout the full customer lifecycle, with a focus on strategic metrics to secure customer renewal and expansion opportunities. Additionally, this person will build strong relationships with customers and collaborate with various departments to ensure a positive client experience. This is a significant opportunity to drive value within an institutionally backed technology company that is quickly expanding.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    -Bachelor's Degree

     

    -5+ years of client-facing experience within the healthcare industry

     

    -Strong understanding on market trends, competitive landscape, and provider needs within the healthcare space

     

    -Excellent written, verbal, and interpersonal communication skills, including demonstrated success in working with various clients while building and fostering relationships

     

    -Proven experience strategically partnering with clients while understanding account priorities and the impact on individual decision-makers

     

    -Experience identifying stakeholder needs and initiating innovative problem-solving methods, such as programs or contracts to help meet client needs

     

    -Intermediate Microsoft Excel skills and the proven ability to apply analytical insight to drive account performance -Experience working with clients in the Home Health or Hospice Care space null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].