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HL Secondary Lock Desk Specialist

Loan Operations

Tigard,

Oregon

Description

About Us:

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role:

Coordinates locking of loans from Loan Officers to the Secondary Market. Coordinates locking ofBest-Effortscommitments with Investors. Coordinates communication of changes to investor guidelines to production staff.

+ Responsible for pricing loan products and locking loans with investors.

+ Make changes to locked loans and updatinginvestors,as necessary.

+ Responsible for locking loans consistent with bank published rates and fees and following all Bank policy and procedure guidelines.

+ Prepare daily rate sheets and day to day marketing reports.

+ Prepare and submit daily and monthly remittances within deadlines.

+ Responsible for investigating, reconciling, and providing timely resolution to all investor issues and reporting exceptions.

+ Responsible for providing product information to Loan Officers.

+ Responsible for researching operational, reporting, and data issues.

+ Responsible for analysis of pipeline data to identify errors and maintain Company standards as it relates to pricing exceptions.

About** **You:

+ High School Diploma required.

+ 1-5 years of experience working within a mortgage lending environment or the financial services industry required.

+ Advanced knowledge of mortgage products and pricing.

+ Experience working within a Bank environment.

+ Possess an advanced understanding of mortgage loan products and Loan Level Price Adjustments.

+ Demonstrate a high level of organization, attention to detail, accuracy, and thoroughness.

+ Demonstrate strong verbal and written communication skills.

+ Ability to complete work in a timely manner, consistently meeting strict deadlines, and to adapt in a growing and changing environment to meet business needs.

+ Possess advanced analytical andproblem-solvingskills.

+ Proficient with personal computer and related software packages, including MS Office Word, Outlook.

**Job Location(s):** Ability to work fully onsite at posted location(s).

6610 SW Cardinal Lane Tigard, OR 97224

Our** **Benefits:

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $18.00 to $24.00and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to** **Diversity** **:

Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.