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About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/ .

About the Team:

The Alliance Partner team manages relationships with channel partners and resellers. These partnerships are high-profile, multi-layered, and fast-moving.

About the Job:

The Field Sales Support Representative (FSSR) works under the Manager, Sales Support within the Alliance Sales organization, assisting partner teams. FSSRs collaborate with designated sales teams and regional VPs to provide account management, sales reporting, and essential tools.

Responsibilities:

+ Manage customer maintenance requests

+ Understand customer onboarding procedures

+ Offer billing support and conduct audits

+ Create tailored sales reports

+ Act as a bridge between internal and external partners

+ Oversee special projects as assigned

+ Participate in weekly sales team meetings

Qualifications:

+ Over 2 years of experience supporting sales teams

+ Bachelor's Degree or equivalent experience

+ Proficiency in Excel and Word

+ Familiarity with Salesforce and Master Back Office (MBS)

+ Excellent organizational, administrative, analytical, and communication abilities

+ Experience in customer-facing roles

+ Preferred: Experience in sales, customer service, or operations within LN Risk and Power Bi skills are a plus.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.