• Case Manager, HOTT

    Callen-Lorde Community Health Center (New York, NY)


    CASE MANAGER, HOTT

    Job Details

    Job Location

     

    Callen-Lorde Community Health Center - Manhattan - New York, NY

    Position Type

    Full Time

    Education Level

    High School

     

    Salary Range

     

    $28.00 - $28.00 Hourly

     

    Job Shift

     

    Day

     

    Job Category

     

    Health Care

    Description

    About Us:

    Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

    Our Mission:

    Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

    About the Role:

    Join our HOTT program as a Case Manager and make a meaningful difference in the lives of LGBTQ+ and marginalized youth. You'll provide essential case management and supportive services to young people ages 13-24.

    Key Responsibilities:

    As a HOTT Case Manager, your responsibilities will include:

    + Register new patients and enter their data into our electronic health records.

    + Assess patients' eligibility for our low-cost or no-cost services.

    + Assist patients in enrolling in government-funded health insurance programs.

    + Coordinate referrals to other healthcare providers and community resources.

    + Provide education and support on family planning and various medical issues.

    + Work closely with primary care providers, nurses, behavioral health workers, and outreach staff to ensure comprehensive care for patients.

    Work Schedule/Salary:

    This is a full-time, 5-day-per-week position including some evening hours. You must be available for early morning, evening, and/or weekend shifts.

     

    Benefits

     

    Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

    Qualifications

    + High school diploma or GED preferred.

    + In the absence of education credentials, experience in social services, case management, and/or health care will be considered.

    + Familiarity with LGBTQIA, HIV and health-related issues and community resources.

    + Strong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs and other Microsoft Office Programs.

    + Strong customer service orientation.

     

    Desired Characteristics, Skills

     

    + Ability to work with diverse populations, ability to handle multiple, simultaneous tasks.

    + Ability to work independently yet be team focused.

    + Ability to remain calm, focused, and helpful under stress.

    + Knowledge of Microsoft office programs and utilization of these tools for scheduling and communication.

    + Strong communication and interpersonal skills.

    + Bilingual (Spanish/English) preferred.

    + Commitment to the mission of Callen-Lorde.