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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

**Position Summary:** We are seeking an experienced and motivated Elite/Lead Field Service Technician to oversee the **start-up and commissioning of advanced water treatment systems** at customer sites across the United States. This role is central to ensuring equipment performs safely, efficiently, and reliably from day one. The ideal candidate will have exceptional troubleshooting skills across **mechanical, electrical, diesel, and fusion systems** , with the capability to lead projects and mentor others.

**Who We Are Looking For:** Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: **solving water to create a more sustainable world** . If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

Responsibilities:

+ Promote and maintain a safe working environment and safety-first culture.

+ Ensure proper care and handling of company property.

+ Demonstrate a high-impact mindset through innovation, accountability, and empowerment.

+ Work effectively both independently and within a team.

+ Operate with minimal to no supervision.

+ Lead, coach, and motivate others as needed.

+ National Travel is required up to 80%

Education & Experience Requirements:

+ High school diploma or equivalent required.

+ Ability to obtain necessary customer clearances (e.g., TWIC, DISA).

+ Clean driving record required.

+ 5–7 years of relevant technical work experience preferred.

Key Competencies and Skills:

+ Experience in electrical, mechanical, diesel, or fusion systems

+ Ability to work independently and mentor junior technicians.

+ Technically proficient and resourceful.

+ Proficient in Microsoft Office and capable of using smart devices.

+ Strong customer service and communication skills.

+ Critical thinking and problem-solving abilities.

+ Ability to synthesize and clearly communicate technical information.

+ Customer-focused mindset with a proactive approach to issue resolution.

High-Impact Behaviors:

+ **Continuous Professional Development:** Commitment to lifelong learning and staying updated on industry trends and best practices.

+ **Collaboration and Teamwork:** Ability to contribute effectively in team settings and leverage diverse perspectives for better outcomes.

+ **Results-Driven Performance:** Focus on achieving objectives efficiently, with a high standard of accountability and quality.

What we offer:

+ Health, Dental and Vision insurance available on your 1st day of employment

+ Generous retirement savings plan

+ Generous PTO package and paid holidays

+ Career progression and development plans

+ Company wellness, rewards and recognition, and employee discount programs

Compensation

The estimated salary range for this position is **$38 to $42** . Starting pay is based on several factors, including relevant experience, skills, and work location. At **Xylem** , we provide a competitive compensation package along with a comprehensive benefits program as outlined above.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation