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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

Job Summary

SHI is seeking a detail-oriented and highly organized Travel and Expense Administrator with strong communication and problem-solving skills. The candidate should possess strong organizational abilities to streamline processes and ensure policy compliance, while providing exceptional support to employees and finance teams. They should be adept at analyzing expense data, resolving discrepancies and maintaining accurate records to support financial reporting and audits.

Role Description

+ Administer and manage the company’s travel and expense program using SAP Concur, supporting over 4000+ employees across multiple departments.

+ Review and audit expense reports for accuracy, policy compliance, proper documentation, resolved discrepancies, and communicate with employees as needed.

+ Provide training and support to employees using the Concur system, travel and expense policies, and reimbursement procedures.

+ Collaborate with the finance and accounting team to ensure accurate expense reporting.

+ Coordinate with travel vendors and internal stakeholders to optimize travel arrangements and negotiate corporate rates

+ Responsible for managing the Expense Processor Team box by responding to colleagues’ emails regarding the policy, reimbursement, etc.

+ Generate and analyze monthly expense reports to identify trends, cost savings, opportunities, and policy violations.

Behaviors and Competencies

+ Leadership: Can demonstrate a willingness to take charge and lead a team when assigned.

+ Communication: Can communicate simple ideas and information clearly.

+ Customer Service: Can provide responsive and courteous assistance to customers.

+ Follow-Through: Can demonstrate a willingness to complete assigned tasks and responsibilities on time.

+ Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned.

+ Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development.

+ Planning: Can demonstrate a willingness to plan tasks and responsibilities when assigned.

+ Digital Acumen: Can demonstrate an understanding of basic digital tools and technologies.

+ Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned.

Skill Level Requirements

+ The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic

+ Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting. - Basic

+ Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Basic

+ Ability to apply Generally Accepted Accounting Principles (GAAP) for accurate financial reporting. - Basic

+ The skill to effectively learn and apply cost modeling tools, licensing workbooks, and ROI calculations for financial analysis and decision-making. - Basic

+ Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic

Other Requirements

+ Completed Associates Degree

+ Experience in an administrator, bookkeeping or office management role preferred

The base salary range for this position is $36,000 - $38,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $40,000 - $42,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status