• Lead Field Serv Tech Comm

    CSC ServiceWorks (Queens, NY)


    The CSC ServiceWorks Story

     

    We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

     

    Overview

     

    Position Summary: Full-time 7:00 am - 4:30 pm Monday thru Friday

     

    Primary responsibility for troubleshooting, repairing, and maintaining commercial washers/dryer equipment for assigned accounts. May be responsible for maintenance of more complex equipment as needed.

    Key Job Responsibilities:

    + Troubleshoot mechanical repairs to commercial washers and dryers equipment.

    + Repair equipment.

    + Clean equipment as needed.

    + Maintain stock of parts in assigned Company vehicle and manage inventory.

    + Main assigned Company vehicle.

    + Respond to customer inquiries.

    + Promote customer satisfaction with property manager/customer.

    + Remain current with new equipment and products.

    + Other duties assigned.

    Benefits & Perks

    + Work Life Balance!

    + 75% Employer Contribution to Medical, Dental, and Vision insurance

    + Health Savings Account with Employer Contribution

    + Year-round Work & Paid Training

    + Company Paid Life, Short-term, and Long-term Disability Insurance

    + 401k with generous Company Match

    + Paid Time Off (PTO) & Holiday Pay

    + Flexible Spending & Health Savings Account

    + Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

    + Education Reimbursement Program

    + Paid employee Referral program

     

    CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

     

    What we’re looking for

    Required Education and Experience:

    + High School Diploma or equivalent; or 5-7 years related experience and/or training; or equivalent combination of education and experience.

    + Strong mechanical aptitude.

    Required Knowledge, Skills and Abilities:

    + Good oral and written communication skills.

    + Ability to handle daily and weekly service tasks utilizing route/dispatch software tools.

    + Ability to read, interpret, and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals.

    + Ability to effectively present information in one-on-one and small group situations to customers and other employees.

    + Ability to promptly respond to inquiries or complaints from customers.

    Special Requirements, Licenses, or Certificates:

    + Own and supply basic hand tools.

    + Maintain a valid driver's license and clean driving record.

     

    CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

     

    CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

     

    Minimum Salary

     

    USD $27.57/Hr.

     

    Maximum Salary

     

    USD $33.00/Hr.