• Business Systems Analyst

    NFM Lending (Linthicum, MD)


    Business Systems Analyst

    Job Details

    Job Location

     

    Linthicum MD Corporate - Linthicum, MD

     

    Remote Type

     

    Hybrid

    Position Type

    Full Time

     

    Salary Range

     

    $45000.00 - $55000.00 Salary/year

    Description

    Position Summary:

    The Software Business Analyst supports all phases of the software development life cycle by gathering, analyzing, and translating business requirements into clear functional specifications. Acting as a liaison between branches, corporate teams, and the software development team, this role ensures that solutions meet business objectives, optimize processes, and align with company goals. We encourage innovation, problem-solving, and collaborative engagement with stakeholders.

    Qualifications:

    + Bachelor’s degree in computer science, Information Systems, Mathematics, or related field. Commensurate work experience may be considered. Mortgage industry knowledge, preferred.

    + Minimum one year experience in software design and development of full-stack, web-based, cloud applications.

    + Experience with database systems and integration services.

    + Proven ability to gather, analyze, and document business and user requirements.

    + Strong communication skills to bridge technical and non-technical audiences.

    + Experience creating wireframes or prototypes for user interfaces.

    + Familiarity with testing methodologies, including creating test plans and validating results.

    + Analytical, problem-solving and detail-oriented mindset.

    + Ability to meet deadlines in a dynamic environment.

    + Proficiency in Microsoft 365 (Excel, Word, Outlook, Teams, SharePoint).

    Essential Job Functions include, but are not limited to:

    + Serve as a liaison between business stakeholders and the software development team to gather and clarify requirements.

    + Elicit, analyze, validate, and document business and user requirements.

    + Translate requirements into functional specifications and user stories.

    + Develop wireframes, mockups, or prototypes to communicate design ideas.

    + Collaborate with developers and QA to ensure requirements are understood and implemented accurately.

    + Assist in creating and executing test plans; validate new features and bug fixes.

    + Maintain up-to-date documentation throughout the development life cycle.

    + Prepare and distribute release notes and support communication of product changes.

    + Assist in training internal staff on new/updated system functionality.

    + Support user acceptance testing and system rollouts.

    + Evaluate existing processes and systems, recommending improvements where appropriate.

    + Participate in roadmap planning with the IT Product Manager.

    + Facilitate user meetings and feedback sessions to gather insights for continuous improvement.

    + Provide second-tier support for software-related issues, escalating as needed.

    + Stay current with industry trends and recommend technologies that add value to the company’s software solutions.

    + Perform additional duties as assigned.

     

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

    Working Conditions Information:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

     

    This job description is not a contract of employment. The employer, in its sole discretion, may modify or adjust the position to meet the organization’s changing needs.

     

    NFM, Inc. is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

     

    The range provided reflects the expected compensation for this role and is considered a general guideline. Actual compensation will be decided based on factors such as geographic location, skills, education, experience assessed during the interview process, and internal pay equity. Compensation may also include incentives such as per-file bonuses and discretionary bonuses as applicable to the role.

     

    Qualifying employees are eligible to participate in our Total Rewards program. Additional information can be found by clicking on the following link:Benefits and Total Rewards (https://nfmlending.com/careers/benefits/)