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Hotel:

Normal Marriott

201 Broadway Ave

Normal, IL 61761

Housekeeping Supervisor

Full time

Starting Compensation

$18.25

Expected Job Closing Date:

2025-07-03

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

_Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence._

What’s in it for you?

The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

+ **Career Growth & Learning** – 40% of our management hires are internal promotions!

+ **Invest in Your Future** – 401(k) plan with company match.

+ **Comprehensive Health Coverag** **e** – Medical, dental, and vision insurance options.

+ **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

+ **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

+ **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.

Job Description

Join us at the Bloomington-Normal Marriott as a Housekeeping Supervisor!

As a Housekeeping Supervisor, you’re not just managing rooms—you’re shaping the guest experience. You’ll lead a team committed to delivering clean, comfortable, and welcoming spaces every day. With strong attention to detail and a passion for hospitality, you'll help set a high standard and ensure every guest walks into a space that feels just right.

Atrium Hospitality

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

+ Daily Pay

+ Significant Travel Discounts on Marriott and/or Hilton properties

+ 401k Plans

+ Medical Insurance

+ Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

What You’ll Be Doing

Lead the Team

Coach, motivate, and support housekeeping associates through daily operations. Recognize great performance, provide clear feedback, and help the team grow.

Oversee Daily Operations

Open and close the department, assign room boards, and keep everyone organized and on track. You’ll keep things running smoothly behind the scenes so the team can focus on quality.

Conduct Inspections

Walk guest rooms and public areas to make sure everything meets cleanliness and brand standards before guests arrive.

Coordinate Across Departments

Work closely with the front desk, engineering, and other teams to ensure room readiness and exceptional service.

Plan Ahead

Forecast staffing needs and supply levels to create efficient schedules and make cost-conscious decisions.

Manage Lost & Found

Track lost items, communicate with guests, and ensure belongings are returned when possible.

Support Safety and Cleanliness

Promote a safe, clean work environment. Report any maintenance or safety concerns promptly and follow all company policies.

Lead Daily Team Communication

Run productive daily stand-ups to keep everyone informed, motivated, and aligned.

Lend a Hand When Needed

Operate laundry equipment or assist with room tasks to support the team and ensure the job gets done.

What You Bring

Experience

+ At least 6 months of experience in housekeeping or a related field

+ Hospitality experience is a plus

Education

+ High school diploma or equivalent preferred

Technology Skills

+ Comfortable with basic computer systems (for scheduling, communication, and reporting)

Physical Requirements

+ Able to lift up to 50 lbs occasionally and 25 lbs regularly

+ Comfortable bending, squatting, standing, and walking for extended periods

Schedule Flexibility

+ Willing to work mornings, evenings, weekends, and holidays as needed

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!