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Office Manager

About ProVal:

ProVal is a leading technology consulting firm that empowers Managed Service Providers (MSPs) through smart strategies, operational support, and execution. With teams in the U.S. and India, we deliver high-impact solutions across technical and business functions. Our culture values initiative, ownership, and collaboration.

Position Summary:

We are seeking a proactive, organized and detail-oriented Office Manager to manage day-to-day office operations, support executive leadership, and coordinate cross-functional logistics. This role blends administrative support, facilities management, vendor oversight, and interdepartmental coordination.

The ideal candidate is highly organized, resourceful, and capable of working across teams to keep the office, executives, and operations running smoothly.

Key Responsibilities:

Office & Facilities Management

+ Manage supplies, equipment, furniture, and décor to maintain a productive and welcoming office environment.

+ Coordinate facility upkeep, maintenance, and liaise with building management.

+ Organize team lunches, office events, and other employee engagement activities.

Executive & Team Support

+ Manage executive calendars, emails, and meeting bookings.

+ Schedule and prepare executive meetings with internal and external stakeholders.

+ Arrange travel and accommodations for executives and other staff.

+ Handle sensitive and confidential information with discretion.

Shipping, Logistics & Travel

+ Coordinate shipping for company equipment and documents.

+ Manage courier accounts and vendor relationships for logistics.

+ Book travel itineraries and assist with documentation and visa processes when needed.

Vendor & Contract Management

+ Identify, source, and negotiate with company vendors for office supplies, services, and equipment.

+ Track vendor performance, renewals, and service levels.

+ Maintain an organized system for all vendor contracts and company service agreements.

+ Ensure timely renewals and compliance with contractual obligations.

Cross-Departmental Administrative Support

+ Provide light administrative support to HR, IT, Sales, and Service departments.

+ Assist with recruiting tasks including candidate outreach and interview coordination.

+ Maintain internal documentation, spreadsheets, and process trackers.

Finance Coordination

+ Process vendor payments and staff reimbursements.

+ Track office and operations expenses.

+ Work with the finance team to keep records updated and reconciled.

Requirements

+ 5+ years of experience in office management, executive assistance, or operations coordination roles.

+ Demonstrated experience sourcing and negotiating with vendors, and managing contracts and renewals.

+ Excellent organizational, time management, and communication skills.

+ Strong attention to detail and ability to handle confidential information with discretion.

+ Proficiency and comfort using technology - Microsoft 365, Teams, SharePoint, and scheduling/travel coordination tools.

+ Proven ability to support executive leaders and collaborate cross-functionally.

Benefits

+ Great Team Culture

+ Unlimited Paid Time Off

+ Opportunity for Growth and Advancement

+ Health, Vision, and Dental Coverage

+ 401k with Company Match (up to 4%)

Why ProVal?

At ProVal, we pride ourselves on having one of the most unique teams around! Our team brings experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, along with extensive PSA, Backup, and NOC administration expertise. As a new team member, you’ll collaborate with innovative thinkers and have plenty of opportunities for professional growth.

We offer a comprehensive benefits package that includes Self-managed PTO, medical, vision, dental, and more. We believe in work-life balance, with no on-call expectations, and hours limited to Monday through Friday, 8 to 5.

At ProVal, we foster a positive and fun company culture where we support each other’s growth and success.

Our Core Values: Passion, Innovation, Growth, Execution, and Integrity.