"Alerted.org

Exempt Salary Range: $67.19/h - $92.62/h

Pay rates are determined based on experience and internal equity.

Position Summary:

+ Reports to the Chief Nursing Officer.

+ Responsible for driving and managing quality performance strategy within the organization.

+ Coordinates activities that support all aspects of quality assurance organization wide.

+ Works to lead quality improvement initiatives, oversee regulatory compliance, and promote a culture of patient safety.

+ Knowledge of Title 22, CMS, CDPH, and CIHQ regulatory guidelines and standards.

+ Works with other directors and all hospital departments and staff to assure coordinated approaches to quality patient care.

+ Demonstrates quality and effectiveness in work habits and clinical practice.

+ Remains flexible to changing systems.

+ Treats patients, families, visitors, peers and physicians with consideration and respect.

+ Works well under stress or with tight deadlines.

+ Documents all cases of misconduct and intervenes as appropriate.

+ Demonstrates quality and effectiveness in work habits and clinical practice.

+ Communicates concerns appropriately using the established chain of command.

+ Must work well with supervisors, co-workers, patients, family members and visitors.

District Responsibility:

+ Support of the District Mission and Values

+ Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”.

+ Constantly use C-I-CARE principles when communicating with others.

+ Performance Improvement Activities.

+ Professional Development.

Position Duties/Responsibility:

+ Oversee the implementation of quality assurance and infection control processes and standards across the organization.

+ Monitor and evaluate the performance of products, services, or processes against quality standards.

+ Lead the development, implementation, and continuous improvement of quality control systems and procedures.

+ Perform regular audits and inspections to ensure adherence to quality standards.

+ Identify areas for improvement and collaborate with cross-functional teams to enhance overall quality.

+ Provide training and support to staff to foster a quality-conscious culture.

+ Work closely with other departments, including operations, finance, and compliance, to integrate risk management and quality improvement processes.

+ Provide expertise and guidance on risk and quality matters to support decision-making at all levels of the organization.

+ Facilitate workshops, meetings, and training sessions to promote awareness and understanding of risk and quality best practices.

+ Collaborates with other professional disciplines to ensure effective and efficient patient care.

+ Other duties as assigned.

Essential Functions:

+ Knowledge of clinical policies and procedures.

+ Knowledge of clinical practices and medical terminology.

+ Knowledge of common safety hazards and precautions to establish a safe work environment.

+ Ability to communicate well with patients, families, co-workers, physicians, other members of the healthcare team, etc.

+ Ability to adapt to varied, age-specific and/or specialized groups.

+ Ability to understand use, function, interpret, document, and keep records.

+ Ability to interpret, adapt and apply guidelines and procedures.

+ Ability to react calmly and effectively in emergency situations.

+ Ability to read, write and communicate effectively in English.

+ Ability to organize and prioritize work.

+ Ability to follow oral and written instructions.

+ Ability to reason and make sound judgments.

+ Skill in identifying problems and recommending solutions.

+ Skill in establishing and maintaining effective working relationships with co-workers, management, patients, medical staff, and the public.

+ Skill in accepting constructive criticism and giving suggestions in a professional manner.

Position Qualifications:

+ Education: Current California license as an RN required. Bachelor (BSN) or Master’s of Science degree (MSN) preferred.

+ Experience: Proven experience in healthcare quality assurance, 3+ years in quality improvement role preferred.Strong understanding of quality standards, and industry best practices. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to influence and collaborate with different teams and stakeholders. Experience with performance management tools and software is ideal. Detail-oriented with a focus on continuous improvement.

+ Cert/License: Relevant certifications such as Six Sigma, or Healthcare Quality (CPHQ) preferred.