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Senior Manager, Revenue Operations, RevTech

New York, New York

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Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values (https://www.justworks.com/careers#values)

If this sounds like you, you’ll fit right in.

Who You Are

As a Senior Manager of Revenue Operations, RevTech, you are a systems-oriented, strategic thinker with deep expertise in revenue technology. You thrive at the intersection of Technology and Revenue and are passionate about transforming operations through scalable tooling, automations and data cohesion. You understand that revenue technology is more than system administration–it’s about shaping and executing a forward-looking tech strategy that directly enables growth.

In this role, you’ll lead the architecture and ongoing management of Justworks’ revenue technology stack, acting as a bridge between RevOps and the broader Technology and Product organizations. You’ll own the evaluation, implementation and governance of systems that support Sales, Customer Success, Partnerships, Marketing and more. You’ll ensure the revenue tech stack is integrated, future-proofed and strategically aligned with business objectives.

As the primary liaison between internal departments, you will lead a small but high-impact team of system administrators, integration specialists and AI analysts to bring our RevOps stack to life.

You thrive in cross-functional environments, are comfortable navigating ambiguity, and are excited to lead a function that is both strategic and operational in nature. You're someone who values curiosity, collaboration, and clarity—and you’re ready to take ownership of the systems that power Justworks’ revenue engine.

What You Will Work On Strategic & Execution

+ Develop and execute a scalable revenue technology strategy aligned with Justworks' go-to-market objectives and operational priorities

+ Serve as the primary partner to internal Technology and Product teams on all RevOps tooling architecture, integration, and infrastructure initiatives

+ Proactively identify areas where our systems can evolve to better support the customer journey, improve internal productivity, or unlock new capabilities

Tooling & Vendor Management

+ Own our end-to-end revenue tech stack, including tools for CRM, sales performance, customer retention, partner and risk operations, etc.

+ Lead vendor management and support contract negotiations in partnership with Legal, Finance, and Procurement

+ Regularly evaluate tools against current and future business needs—identifying consolidation opportunities, usage gaps, and ROI improvements

Innovation & Enablement

+ Assess and pilot AI and automation technologies that enhance the productivity of revenue teams (e.g., AI-assisted routing, forecasting, or enrichment)

+ Ensure systems are integrated, adopted, and configured in a way that supports scale, speed, and visibility across the customer lifecycle

+ Partner with Enablement and field leadership to ensure tooling enhancements are rolled out with clarity and consistency

Team Leadership

+ Manage a high-performing team responsible for administering, integrating, and enhancing Justworks' revenue systems

+ Lead day-to-day prioritization, roadmapping, and delivery across the RevTech function

+ Foster a collaborative culture of ownership, innovation, and continuous learning

How You Will Do Your Work

All team members focus on aligning their behaviors to our core values:

+ Camaraderie – You work collaboratively toward shared goals and support teammates across functions

+ Openness – You default to transparency and bring curiosity to every conversation

+ Grit – You take pride in getting the details right while maintaining a bias toward action

+ Integrity – You hold yourself accountable to do what you say and communicate proactively

+ Simplicity – You design systems and workflows that are effective, streamlined, and easy to understand

Qualifications

+ 8+ years of experience in Revenue Operations, Business Systems, or a related revenue technology function at a SaaS company

+ Deep expertise in system ownership, vendor management, and tooling strategy across go-to-market functions

+ Demonstrated experience leading tooling evaluations, implementations, and system integrations

+ Understanding of AI/ML capabilities and their practical application in GTM systems

+ Proven ability to manage and mentor teams of administrators, specialists, and automation experts

+ Strong cross-functional communication skills and comfort working closely with leadership, Product, Engineering, and Enablement

The base wage range for this position is targeted at $175,500 - $201,825 in our New York City office. Final offers may vary from those listed.

#LI-Hybrid #LI-KO1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks (https://www.justworks.com/careers#total-reward-philosophy) .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report (https://www.justworks.com/press/company-news/justworks-impact-report-2024)