• Genesys Cloud CX Developer -Perm FTE

    Robert Half Technology (Des Moines, IA)


    Description

    GENESYS CLOUD CX DEVELOPER – IMMEDIATE HIRE!!

     

    HYBRID – Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE

     

    WILL PAY RELOCATION $$$ ASSISTANCE – 10% SALARY !!!!

     

    AWESOME FINANCIALLY STABLE COMPANY !

     

    DIRECT HIRE / Permanent Hire / FTE –

     

    FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided!

     

    UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE.

     

    Our financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud CX Developer – DIRECT HIRE/ PERM

     

    ENJOY AWESOME PERKS:GET EXTRA WEEKEND TIME! 2 ½ DAY WEEKENDS – COMPANY CLOSES EVERY FRIDAY AT 1PM CT!! 10% PLUS BONUS

     

    Integrate Genesys Cloud platform with backend systems AND other mission critical applications

     

    Program custom Genesys Flows and Integrations.

     

    Rest APi’s experience

    JavaScript experience

    You MUST Have Development experience.

     

    ANY Backend Development language is PREFERRED : Python, Scripting language, C#., .NET, or Java

     

    Terraform / & CI/CD Pipeline experience

     

    SQL is a plus

     

    You will code and integrate development and deployment of omnichannel (Chat, IVR, Chatbot, email)

     

    You will integrate Genesys Cloud with backend systems to improve customer interaction and streamline business processes, integrating systems and business flows.

    MUST HAVE THE FOLLOWING SKILLS:

    Terraform MUST KNOW Terraform : support ongoing implementation so there will no manual process. and have worked with a CI / CD pipeline for automation with scripting.

     

    AWS & Lamba

     

    THIS IS AI experience is A PLUS: Genesys AI / Genesys CoPilot - their AI tool working with a new project that is their Genesys AI CoPilot Conversation IVR – AWS

     

    Lamba

     

    CERTIFICATIONS are preferred but not required, they have Cert’s on the team.

     

    This role is pivotal in optimizing our client’s customer relationship management, streamlining business processes, and delivering unique technical solutions to the business.

     

    This is a Permanent *Direct Hire position ONSITE In the Greater Des Moines, IA area.

    WHY WOULD YOU WANT TO APPLY TO THIS POSITION:

    • Industry Leader

    • Awesome technical manager

    • Great benefits

    • Flexible environment!

    • Modern TECH STACK:work in the Cloud!

     

    For immediate and confidential consideration on this – Genesys Cloud cx Developer - Permanent hire position, please contact me directly, Carrie Danger, SVP Placement Team, Iowa Region @ my Direct Office line (515)-259-6087 and email resume CONFIDENTIALLY & directly to me. Please find my email address / contact Information on my LinkedIN profile. You may also ONE CLICK APPLY on our Robert Half Website. This is a permanent position with one of our local client companies.

     

    Customer Interaction Interactive Voice Response (IVR)Genesys Cloud Artificial Intelligence (AI)Application Programming Interfaces (API)Genesys Python (Programming Language)Continuous Integration and Continuous Delivery (CI/CD) Chat Terraform

     

    Requirements • Proven experience with Genesys Cloud platform integrations.

     

    • Strong programming skills in JavaScript and backend languages such as C#, .NET, or Java.

    • Proficiency in developing and working with REST APIs.

    • Familiarity with customer relationship management systems and processes.

    • Ability to troubleshoot and resolve technical issues effectively.

    • Experience in collaborating with teams to optimize workflows and system performance.

    • Knowledge of Genesys certifications is preferred but not required.

    • Strong problem-solving skills and attention to detail. Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .