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Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service.

Join our expanding team as a Floral Supply/Hardgoods Representative.

Overview: In this role, you'll be selling our hardwood floral supplies, assisting walk-in customers, and answering phone calls.

Responsibilities :

+ The first point of contact for customer inquiries.

+ Actively driving positive customer experience on the supply sales floor.

+ Respond to customer requests and provide a comprehensive follow-up to account and order details.

+ Alleviate customer traffic during peak times to ensure a smooth checkout transaction.

+ Ensure our hard goods meet the highest quality standards by working with warehouse staff to track stock and guarantee that orders are fulfilled smoothly.

+ Respond to product inquiries, offer recommendations, and conduct product searches.

+ Data input and verification of order information, discounts, and store credit information.

+ Offer assistance and provide support to the supply warehouse operation and maintenance of the workspace, as well as adherence to workplace safety at all times.

+ Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events.

+ Staying informed about the latest trends and opportunities in the floral supply market.

Qualifications:

+ Two years of experience in sales and retail, especially with hard goods and supplies, ideally within the floral industry.

+ Knowledge of wedding and event decor, as well as a broader range of floral applications, is a plus.

+ Excel at building customer relationships, have excellent communication skills, and have experience with the Microsoft Office Suite (Excel, Word).

We offer:

+ A fun and energetic workplace

+ Competitive pay

+ Comprehensive health benefits, including a 401K with company match

+ A generous employee discount and much more!

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