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Job Description

General Purpose

Under general supervision, perform a variety of accounts receivable functions, including complex and specialized tasks. Responsibilities include daily accounting activities, month-end reconciliations, billing, cash application, customer account reconciliation, and collections. Analyze remittance data to ensure accurate payment application and maintain detailed records. Provide support to internal departments and external customers by responding to invoice and shipping verification requests. Exercise independent judgment in resolving issues as needed.

Job Duties and Responsibilities

+ Ensure timely and accurate processing of invoices, reviewing paperwork, processing adjustments, and posting manual invoices to customer accounts.

+ Apply daily cash that is received by ACH, lockboxes, and other means to customer accounts utilizing appropriate system.

+ Process remittance information and review instructions accompanying items to determine proper payment application to reconcile customer accounts accordingly.

+ Balance and reconcile spreadsheets that track daily cash application by division to maintain accurate detail for the systems in which payments are applied.

+ Prepare weekly and monthly customer statements.

+ Initiate communication with internal and external accounting personnel to resolve routine to moderately difficult customer account issues and discrepancies; communicate with customer’s accounts payable personnel to resolve payment application questions.

+ Investigate and perform collection calls for delinquent accounts.

+ Distribute short pay credit memos and supporting detail to appropriate accounting personnel.

+ Prepare payment remittance detail and check copies for scanning into our archive storage database.

+ Monitor, process, and eliminate appropriate chargebacks and unapplied cash from customer accounts.

+ Assist in facilitating ongoing vendor communication and new vendor setup, existing vendor payment terms updates, payment discrepancies research.

+ Assist with cash application items, credit application processing, credit report ordering, trade reference requests, etc.

+ Collaborate with Intercompany partners to reconcile AR balances monthly.

+ Assist with month end account receivable responsibilities.

+ Ensure compliance with DFA policies and procedures.

+ Keep supervisor informed of any activities that may require his/her attention.

+ The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Requirements

Education and Experience

+ High school diploma or equivalent

+ 3 to 5 years of accounts receivable or accounting related work experience.

+ Certification and/or License – may be required during course of employment.

Knowledge, Skills, and Abilities

+ Proficient knowledge of accounts receivable concepts and practices

+ Knowledge of and skill with Microsoft Office Suite and company computer systems

+ Able to demonstrate customer service skills in a courteous, professional, and helpful manner.

+ Able to communicate clearly and effectively, both verbally and in writing

+ Able to interact positively and work effectively with others (interpersonal skills)

+ Able to maintain confidentiality of information.

+ Able to multitask, prioritize and meet deadlines.

+ Able to demonstrate critical thinking skills.

+ Able to demonstrate diligence and accuracy.

+ Able to work independently.

+ Able to work under general supervision and direction.

+ Must be able to read, write and speak English.

An Equal Opportunity Employer including Disabled/Veterans

**Pay Range** $23.00 + / hour