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Quality Manager

Type: Full Time; Salaried Position

Shift: 1st shift, Monday through Friday

Pay: $110,000 - $138,000, dependent on experience

About Us

At Carr Lane Manufacturing, we're proud to be a global leader in tooling components and industrial parts. With over 70 years of innovation, we've built a legacy of quality, dependability, and customer focus. Headquartered in St. Louis, Missouri we offer a collaborative and inclusive work environment that fosters growth, creativity, and teamwork.

As a family-owned business, we prioritize our employees' well-being, offering robust benefits, professional development opportunities, and a culture where every voice matters. Join us and contribute to our mission of delivering exceptional products and services to customers worldwide.

Position Overview

We are seeking a dynamic Quality Manager to lead our global Quality Management System (QMS), drive cross-site continuous improvement initiatives, and promote a strong culture of safety, compliance, and operational excellence.

This role directly supervises the Supplier Quality Engineer, Quality Control Inspector teams in St. Louis, MO and Austin, TX, and provides organizational support and guidance to our Quality Supervisor in Chennai, India. The Quality Manager acts as the primary customer-facing quality leader and reports directly to senior leadership.

This is a strategic role with high visibility, broad influence, and cross-functional responsibility.

Key Responsibilities

Team Leadership & Oversight

+ Supervise the Supplier Quality Engineer and Quality Control Inspector teams in the U.S.

+ Provide support and organizational guidance to the Quality Supervisor at our Chennai, India facility.

+ Foster a culture of accountability, collaboration, and professional development across all quality functions.

+ Standardize QMS practices across locations to ensure consistency and alignment.

+ Support hiring, training, performance reviews, and succession planning within the quality organization.

Quality Management:

+ Lead the development, implementation, and ongoing improvement of ISO9001-compliant QMS policies and procedures

+ Partner with Manufacturing, Engineering, Supply Chain, and the Supplier Quality Engineer to drive root cause analysis and corrective action plans

+ Act as the voice of the customer in resolving quality issues and communicating quality requirements across departments

+ Oversee internal audits and serve as management representative for QMS performance

Health, Safety, & Compliance:

+ Partner with Human Resources and Production Leadership to develop, implement, review and update policies and initiatives to establish health and safety as a company culture.

+ Conduct training presentations for health, safety, and accident prevention compliance.

+ Monitor compliance with all policies and applicable federal, state, and local health and safety laws through routine inspections.

+ Investigate and analyze root causes of on-the-job accidents/incidents and collaborate with HR and manufacturing leaders on worker compensation processes.

+ Conduct internal investigations of compliance issues.

+ Assess product, compliance, or operational risks and develop risk management strategies.

+ Develop and implement environmental compliance plans for key initiatives.

+ Conduct environmental audits to ensure adherence to standards.

+ Review, modify, and develop policies or guidelines to ensure compliance with changing regulations.

Additional Responsibilities:

+ Verify that all company and regulatory policies and procedures are documented, implemented, and communicated to stakeholders.

+ File manufacturing and environmental compliance reports with regulatory agencies.

+ Maintain documentation of compliance activities, including complaints and resolutions.

+ Assist internal and external auditors during compliance reviews.

+ Prepare compliance operations progress/status reports for leadership.

+ Monitor compliance systems to ensure effectiveness.

+ Up to 10% of travel

Qualifications

Required:

+ Bachelor's degree required

+ 5+ years of experience in Quality Management, with at least 3 years in a leadership role

+ ASQ Certified, Certified Quality Engineer (CQE) certification required

+ Proven ability to lead cross-functional teams and drive continuous improvement

+ Strong understanding of current regulations affecting manufacturing companies

+ Strong Microsoft Office software skills required

Preferred:

+ Manager of Quality/Organizational Excellence (CMQ/OE) certification preferred

+ ISO9001 lead auditor experience preferred

+ Familiarity with ISO14001 preferred

Physical Requirements

+ Climbing, Balancing, Stooping, Crouching, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Picking, Grasping, Feeling, Talking, Hearing, Repetitive Motions

+ Close visual accuracy

+ Subject to noise, hazards, and oils.

+ Lift up to 35 lbs

What We Offer

At Carr Lane Manufacturing, we provide:

+ Health and Wellbeing: Employer-sponsored Medical, Dental, Vision Care, Employee Assistance Program, On-Site Fitness Center

+ Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with 4% Company Matching, Company paid Life and AD&D Insurance, Disability Insurance, Company paid Short Term Disability, Tuition Reimbursement, Attendance Bonus Program, Referral Bonus Program

+ Paid Time Off: PTO and Holidays, Parental Leave, Birthday, Military Leave, Bereavement

+ Additional Perks: Pet Insurance, Air-Conditioned, and Heated Environment.

+ Opportunities for growth and professional development

+ A supportive, family-oriented culture

+ Recognition programs celebrating your contributions

Why Join Carr Lane Manufacturing?

We set ourselves apart through:

+ A commitment to quality and innovation in every product.

+ A collaborative and inclusive team environment.

+ Industry leadership, rooted in decades of experience.

Your work will be valued, and your contributions will make a difference-not just to the company but to customers worldwide.

Website: www.carrlane.com

Pre-employment drug testing is required for employment.

Carr Lane is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.