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Description

Zappos is seeking an analytical and detail-oriented Site Merchandising Operations Specialist to drive our digital merchandising strategy through data-driven insights and technical expertise. This role combines technical skills with merchandising acumen to optimize the customer shopping experience and product presentation.

Key job responsibilities

Key Responsibilities:

• Analyze site performance metrics and customer behavior data to inform merchandising decisions and improve user experience

• Manage product review, ensuring accurate and timely product launches

• Develop and maintain product attribution standards and taxonomy

• Optimize site navigation, filters, and search functionality

• Generate weekly performance analytics reports

• Build and maintain dashboards to track KPIs and surface actionable insights

• Collaborate within Marketing and technical teams to execute Site Merchandising strategy

Basic Qualifications

• Bachelor's degree in Business, Retail, or related field

• 3+ years experience in site merchandising or digital product management

• Experience with product information management systems

• Strong proficiency in SQL or similar query languages

• Experience with data visualization tools and dashboard creation

• Demonstrated expertise in reporting and analytics

• Strong understanding of digital commerce metrics and KPIs

Preferred Qualifications

• Strong analytical and problem-solving abilities

• Excellent attention to detail

• Strong project management skills

• Ability to translate data insights into actionable recommendations

• Effective communication skills with both technical and non-technical stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.