• Security / Door Host / Guest Services - House…

    House of Blues (Houston, TX)


    Job Summary:

    Job Summary:

    + Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.

    Essential Functions:

    + Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility

    + Prevent and resolve altercations among guests

    + Lead guests and other employees in emergency evacuation procedures and provide assistance

    + Maintain control by circulating through your work area throughout the shift

    + Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue

    + Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search

    + Enforce House policy regarding photos/videos/recording devices

    + Safeguard against theft and property damage

    + Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift

    + Set up area before opening (stanchions, table configuring, etc.)

    + Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift

    + Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

    Job Qualifications:

    Required:

    + Ability to work late hours

    + Flexible schedule

    + 3 years work experience interacting with people in a positive environment

    + Read, write and speak English fluently

    + Must be able to lift or move up to 25 lbs using proper lifting techniques

    + Tolerance of all cultures, music and art forms

    Preferred:

    + Bi-lingual

    + Cash handling experience

    + Experience recognizing valid ID’s

    + Experience in a live music environment

    + Self defense training

    + Experience using metal detection equipment

    + EMT or other medical background

    Physical Demands/Working Environment:

    + Working environment is fast-paced, often loud and stressful

    + Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors

    + Must be able to lift or move up to 25 lbs using proper lifting techniques