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Description

Are you passionate about improving the customer experience? Are you excited about influencing the payment experience of millions of customers worldwide by leveraging customer insights and data analysis?

The Payment Acceptance and Experience (PAE) Marketing team is looking for an analytical, strategic, and customer-focused product marketing manager to join our team. In this role, you will be responsible for developing and executing marketing strategies that enhance the customer paying experience, with a focus on emerging payment technologies and new payment method launches. You will play a pivotal role in shaping how customers discover, evaluate, and adopt various payment options on Amazon.

The ideal candidate is a data-driven marketer with strong strategic thinking capabilities, with exceptional cross-functional leadership skills, experience with analytical tools, and demonstrated success in leading go-to-market programs. You will work closely with payment product teams, financial partners, engineering, analytics, UX and insights teams to create compelling customer experiences that drive payment adoption and trust. This role requires someone who can balance attention to detail with marketing expertise, using data-driven insights to optimize customer engagement and payment method conversion.

Key job responsibilities

• Identify key customer segments and create lifecycle journeys to drive acquisition and retention

• Develop compelling positioning and messaging that resonates with target customers

• Define success metrics and continually optimize to improve performance of marketing initiatives

• Identify best practices and experiment to inform the marketing roadmap

• Build GenAI tools to automate and scale initiatives

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- 4+ years of professional non-internship marketing experience

- Experience using data and metrics to drive improvements

- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

- Experience managing and measuring marketing performance in various channels

Preferred Qualifications

- Experience presenting ideas to various levels of an organization to gain support for initiatives

- Experience using data and metrics to measure impact and determine improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,200/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.