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Description

Amazon OPTIMA team is looking for a AI content writer with proficient writing and speaking knowledge of Spanish and English language. You will work with multiple cross functional team of annotators, applied scientists and program managers to reduce language/content based defects in AI/LLM generated data (text/ image/ voice).

OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging advance technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages

Key job responsibilities

As an AI Content Writer II, you will be responsible for writing new or modifying existing prompts/ instructions consumed by AI/LLM models to generate Spanish data. You will be required to make high judgement decisions to fine-tune the LLM models to generate the desired output. A strong candidate for this role will be responsible for:

• Writing grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines in both Spanish & English

• Making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks

• Creating and annotating high-quality complex training data in multiple modalities (text, image, voice) on various topics, including technical or science-related content

• Coordinating with multiple cross functional teams to deliver the agreed objectives/ goals

• Extracting model output and deep dive on the model behavior to identify and fix root cause for customer facing defects

• Documenting and reporting progress to leadership team during weekly/monthly/quarterly reviews

Basic Qualifications

• High-School or equivalent diploma

• Minimum 2 years of experience working with written language data, including experience with annotation, and other forms of data markup.

• Strong proficiency in US English and US Spanish. The candidate must demonstrate excellent writing, reading, and comprehension skills (C2 level in the Common European Framework CEFR scale).

• Strong understanding of U.S.-based culture, society, and norms.

• Strong research skills to gather relevant information, understand complex topics, and synthesize multiple resources, understanding basic academic integrity, i.e. plagiarism.

• Excellent attention to details and ability to focus for a long period of time.

• Comfortable with high-school level STEM

• Ability to effectively write and evaluate diverse subject matter across various domains

• Ability to adapt writing style to suit various style guidelines and customers.

• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.

Preferred Qualifications

• 1+ year(s) of experience working with command line interfaces and basic UNIX commands.

• Familiarity with common markup languages such as HTML, XML, Markdown.

• Familiarity with common standard text formats such as JSON, CSV, RTF.

• Working knowledge of Python or another scripting language.

• Familiarity with regular expressions syntax.

• Familiarity with Large Language Models.

• Comfort in annotation work that may include sensitive content.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.98/hr in our lowest geographic market up to $49.13/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.