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Responsibilities

Job Summary / Purpose

The Manager, Learning Systems & Stakeholder Solutions is responsible for the strategic administration, optimization, and stakeholder alignment of the Learning Management System (LMS) and related technologies across the enterprise. This role provides day-to-day oversight of LMS Administrators, guiding both system-level innovation and consistent, high-quality support for regional training needs. Through strong leadership, cross-functional collaboration, and technical fluency, the Manager ensures learning systems are leveraged to deliver scalable, high-impact learning experiences that align with CommonSpirit Health’s organizational goals.

This role serves as a strategic liaison with TLC leadership and regional education teams to identify local LMS needs, translate business requirements into system solutions, and ensure alignment with the overall Talent, Learning & Capabilities (TLC) strategy.

Essential Key Job Responsibilities

Team Leadership & Oversight

Lead, coach, and develop a team of LMS Administrators and technical staff to support regional and enterprise learning needs.

Foster a cohesive, high-performing team culture focused on service excellence, system accuracy, and continuous improvement.

Balance strategic leadership with operational oversight, ensuring timely support for both regional and enterprise learning needs.

Strategic LMS Management

Lead the planning and implementation of LMS optimization, integrations, and reporting strategies.

Partner with stakeholders to design and deliver scalable content delivery models and system enhancements, while overseeing system governance, QA testing, and reporting.

Ensure the LMS platform supports diverse learning needs across multiple business units and learner groups.

Stakeholder Engagement & Alignment

Serve as a primary liaison with HR, IT, TLC, and clinical/operational leaders.

Translate business requirements into technical system solutions that drive learning impact and operational excellence.

Translates local needs into actionable system tasks.

Learning Experience & Platform Innovation

Continuously explore and apply innovative learning technologies to support evolving workforce needs, digital learning strategies, and scalable program delivery.

Lead cross-functional projects to advance the learning system’s capabilities and user experience.

Governance & Compliance

Establish and maintain governance structures and data security standards related to LMS administration.

Ensure compliance with internal policies, data privacy regulations, and learning system protocols.

Support for TLC Learning Initiatives

Collaborate on enterprise-wide learning programs, instructional strategies, and digital learning solutions.

Contribute technical expertise to the design, development, and evaluation of content delivery models.

Qualifications

Minimum Qualifications

Required Education and Experience

Bachelor’s degree in Information Technology, Education, Learning Technology, or a related field.

Minimum 5–7 years of experience in learning systems administration, learning technology, or digital learning leadership.

2+ years of experience in a managerial or supervisory role.

Required Licensure and Certifications

None required. Relevant certifications (e.g., Cornerstone, SuccessFactors, SCORM, xAPI, project management) are preferred.

Required Minimum Knowledge, Skills, Abilities and Training

Proven expertise with enterprise LMS platforms and learning systems integration.

Strong leadership and people development skills.

Advanced knowledge of instructional technology, eLearning standards, and data reporting.

Excellent stakeholder management, communication, and project leadership skills.

Experience in applying data analytics to evaluate and improve learning impact.

Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Pay Range

$46.96 - $68.10 /hour

We are an equal opportunity employer.