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  • Retirement Benefits Analyst 1

    Louisiana Department of State Civil Service (Baton Rouge, LA)



    Apply Now

    Retirement Benefits Analyst 1

     

    Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4997787)

     

    Apply

     

    

     

    Retirement Benefits Analyst 1

     

    Salary

     

    $2,922.00 - $5,734.00 Monthly

     

    Location

     

    Baton Rouge, LA

     

    Job Type

     

    Classified

     

    Job Number

    LASERS-07082501

    Department

     

    LA State Employees' Retirement System

     

    Opening Date

     

    07/09/2025

     

    Closing Date

     

    7/18/2025 11:59 PM Central

     

    + Description

    + Benefits

    + Questions

     

    About this Job

     

    This is a Customer Service Representative/Retirement Benefits Analyst position within the Member Services Division. Applicant must provide a high degree of accuracy, attention to detail, critical thinking, and possess excellent customer service skills. Must be dependable and self-motivated with a good attitude, good organizational skills, and the ability to work well with others.

     

    Applicant’s work primarily entails counseling members on the phones and in person. Answers members questions regarding retirement benefits. Provides members with written estimates on available retirement options, different beneficiary designations, and all available retirement plans.

    Minimum Qualifications

    Three years of experience in employee benefits; OR

    Six years of full-time experience in any field; OR

    A bachelor's degree.

    EXPERIENCE SUBSTITUTION:

    Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

     

    Job Specification

     

    The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

     

    Job Duties and Other Information

    Job Duties:

    Counsels individual members during scheduled appointments in-house. Provides scheduled appointments with written estimates on available retirement options and different beneficiary designations, including, but not limited to, DROP, IBO, regular retirement, actuarially reduced retirement, and disability retirement. Also provides the members with calculations, if applicable to that member that includes service purchases, transfers, reciprocals, and repayment of refunds.

     

    Completes preparatory work for appointments. This includes reviewing members’ entire files, preparing service credit reviews, verifying the final average compensation, and processing preliminary estimates prior to the appointment.

     

    Assists walk-ins regarding W4-P (Tax Withholding) changes, address changes, direct deposits, requests for duplicate 1099Rs, income verification requests, DROP/IBO withdrawals, and other retirement issues, including providing estimates when appropriate.

    Position-Specific Details:

    LASERS requires all new hires to serve a minimum of eighteen (18) months not to exceed twenty-four (24) months in probational status including permanent state employees.

     

    The Retirement Benefits Analyst 1 position has a Special Entrance Rate of $40,164.80 /annually

     

    This position is a training series; therefore, if the employee development is successful, it allows the employee an opportunity to promote to an RBA 2, RBA 3, RBA 4 and Retirement Benefits Specialist.

     

    Customer Service Retirement Benefit Analyst positions are eligible to receive premium pay for all hours worked. After 6 months of employment premium pay is $1.50. This will increase to $2.00 after 12 months of employment.

    AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES :

    Communicating Effectively: The ability to relay information correctly and appropriately to connect people and

     

    ideas.

     

    Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training

     

    Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards

     

    Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

     

    Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

     

    Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

    How To Apply:

    No Civil Service test score is required in order to be considered for this vacancy.

     

    To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

     

    *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

    For further information about this vacancy contact:

    Andrea H. Rogers

     

    Baton Rouge, LA 70804-4213

    [email protected]

     

    Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

    As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

    Insurance Coverage More information can be found at https://info.groupbenefits.org/

    Parental Leave– Up to six weeks paid parental leave

    More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

    Holidays and Leave – State employees receive the following paid holidays each year:

    + New Year's Day

    + Martin Luther King, Jr. Day,

    + Mardi Gras,

    + Good Friday,

    + Memorial Day,

    + Independence Day,

    + Labor Day,

    + Veteran's Day,

    + Thanksgiving Day and Christmas Day.

    ***** Additional holidays may be proclaimed by the Governor

     

    State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

     

    Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

     

    + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

    + Teacher's Retirement System of Louisiana (www.trsl.org),

    + Louisiana School Employees Retirement System (www.lsers.net), among others

     

    01

     

    Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

     

    + I have no experience and/or am uncomfortable accepting direction

    + I have limited experience or require assistance to accept direction

    + I can accept direction

    + I can accept directions and help others improve their ability to accept direction

     

    02

     

    Explain your rating by providing specific and relevant examples in the box below.

     

    03

     

    Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

     

    + I have no experience and/or am uncomfortable communicating effectively

    + I have limited experience or require assistance to communicate effectively

    + I can communicate effectively

    + I can communicate effectively and help others improve their communication

     

    04

     

    Explain your rating by providing specific and relevant examples in the box below.

     

    05

     

    Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

     

    + I have no experience and/or am uncomfortable managing time.

    + I have limited experience or require assistance to manage time

    + I can manage time

    + I can manage time and help others improve their ability to manage time

     

    06

     

    Explain your rating by providing specific and relevant examples in the box below.

    Required Question

    Employer

     

    State of Louisiana

     

    Address

     

    For agency contact information, please refer to

     

    the supplemental information above.

     

    Louisiana State Civil Service, Louisiana, 70802

     

    Phone

     

    (866) 783-5462

     

    Website

     

    http://agency.governmentjobs.com/louisiana/default.cfm

     

    Apply

     

    Please verify your email addressVerify Email

     


    Apply Now



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