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ASAP|ACE Academic Program Specialist (HEOa)

POSITION DETAILS

New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering associate and baccalaureate degrees, is accepting applications for an ASAP|ACE Academic Program Specialist.

ASAP|ACE helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP|ACE program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and monthly transportation benefits for all students. Further information is available at www.cuny.edu/ASAP.

Reporting to the ASAP|ACE Program Manager – Collaborative Strategy, the Academic Program Specialist is responsible for planning, executing and guiding all academic support initiatives for ASAP|ACE. The Academic Program Specialist collaborates with the ASAP|ACE team and other City Tech stakeholders to enhance student success and ensure access to academic and personal resources.

The ASAP|ACE Academic Specialist’s key responsibilities include, but are not limited to:

+ Lead the Skills for Success (S4S) initiative, providing structured support for students with a GPA below 2.0.

+ Coordinate tutoring services, ensuring students have access to both in-person and online academic support.

+ Collaborate with the program coordinator to track and evaluate academic needs, and assess program outcomes.

+ Maintain and develop STEM initiatives, skill building workshops and co-curricular programs.

+ Track and report on student progress, providing data-driven insights.

+ Support students navigating SAP appeals, offering guidance and connecting them to necessary resources.

+ Collaborate with college departments that offer research and other academic opportunities to students.

+ Collaborate with the Engagement Specialist and Career Specialist to promote integrated learning.

+ Work closely with advisors and career specialists to provide tailored academic and professional guidance.

+ Provide advising and mentoring support to a cohort of students (up to 50 students) as needed.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required.

PREFERRED QUALIFICATIONS

+ Master’s degree in Higher Education, Psychology, Counseling, and/or Social Work

+ Experience working with college students in cohort-based special programs

+ Proven experience developing and facilitating engagement experiences that drive retention and persistence

+ Strong understanding of the needs and challenges facing students from diverse urban backgrounds

+ Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members

+ Knowledge and understanding of strategies and high impact practices important to student success and academic programming

+ Excellent writing, editing, and verbal communication skills

+ Detailed oriented with strong organizational, problem solving, and decision-making skills

+ Proficient in managing multiple tasks and meeting deadlines with changing priorities

+ Excellent computer skills, including facility with PowerPoint and other standard Microsoft Office Suite applications

+ Experience with Canva and WordPress-based platforms is also a plus

+ Ability to work both independently and as part of a team

CUNY TITLE OVERVIEW

Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

- Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

- Recommends, implements and evaluates strategies to expand program offerings

- Prepares analytical and statistical reports for management

- Develops and maintains relationships with various College offices to improve student and faculty services

- Serves as resource expert regarding program policies and procedures

- Oversees office recordkeeping; manages updates of program web and print materials

- May supervise office operations and/or department budget

- Performs related duties as assigned.

Job Title Name: Academic Program Specialist

FLSA

Exempt

COMPENSATION AND BENEFITS

$52,267 - $62,411 . Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/01/2025 and 3.5% effective 9/01/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

Open until filled, with review of resumes to begin on or after July 31, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30652

Location

NYC College of Technology