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St. Mary’s Healthcare has been named a 2025 Times Union Top Workplace . We are the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

Job Requisition: REQ3707 Employment Type: Per Diem Shift: Day-Evening Hours Per Week: As scheduled

Hiring Range: $18.39-$24.59

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

• Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status

• Collects and enters all necessary demographic, clinical, billing and insurance from patients or responsible parties.

• Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required

• Determines and accepts required payments, including co-pays and deductibles.

• Ensures promotion of an exceptional experience by ensuring prompt, courteous service and adherence to SMH core behaviors.

• Reviews scripts for accuracy: Ensures accurate coding

• Follows all procedures relating to registration including notification of patient admission, medical necessity, checking and scanning of physician prescriptions

• Conducts patient interviews with compassion and confidentiality

Education: • High School Diploma/GED required

Complexity of Work: • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required.