• Loan Processor Team Lead

    DR Horton, Inc. (Schaumburg, IL)


    *D.R. Horton, Inc., the largest homebuilder in the U.S.*, was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

     
     

    *Essential Duties and Responsibilities*

    * Monitor and train on customer service maintaining company published exceed score goals

    * Mentor new loan processors

    * Monitor and train team to maintain QC score of 1.00

    * Monitor and train team to maintain Avg # Suspense Items score of 2.00

    * Ensure that the processors on your team maintain a Timeline Exception of less than 15%

    * Oversee the daily management of the aged loans report

    * Manage BFA goals for the upcoming month

    * Manage timely pre-draw of loans in the pipeline

    * Provide support for the Regional Processing Manager when they are unavailable or out of the office

    * Assist the loan processors with questions and issues on guidelines and loan files

    * Assist the Regional Processing Manager in identifying training needs

    * Assist in daily pipeline management to include monitoring the following reports; Projected to Close, Timeline Exception, Loan Approval Conditions

    * Conduct in depth pipeline reviews with Loan Processors as needed (weekly or monthly)

    * Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

    * Able to travel overnight

    *Supervisory Responsibilities*

    Directly manages two or more employees in the Branch Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

     

    *Education and/or Experience*

    * Bachelor's degree (B. A.) from four-year college or university

    * One (1) to Two (2) years related experience and/or training

    * Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

    * Proficiency with MS Office and email

    *Preferred Qualifications*

    * Strong communication skills

    * Attention to detail

    * Annual Salary $60-70,000

     

    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

    * Medical, Dental and Vision

    * 401(K)

    * Employee Stock Purchase Plan

    * Flex Spending Accounts

    * Life & Disability Insurance

    * Vacation, Sick, Personal Time and Company Holidays

    * Multiple Voluntary and Company provided Benefits*//*

    */Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo/*

    **Job:** **Other*

    **Organization:** **Mortgage*

    **Title:** *Loan Processor Team Lead*

    **Location:** *Illinois-Schaumburg*

    **Requisition ID:** *2503108*