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Four Corners - Front of House Manager
- Four Corners (Chicago, IL)
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Company Overview
Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creative menus, and superior service. We started with a neighborhood bar in 2001 and have since grown to 10+ venues across Chicago and are now growing nationally.
Our Locations: Benchmark, Brickhouse, Federales, Federales Logan Square, Federales Denver, Federales Nashville, Gaslight, Kirkwood, Porter, Ranalli's Lincoln Park, and Ranalli's West Loop
Benefits & Incentives:
+ Authentic, inclusive, fun company culture
+ Generous paid time off policy
+ Discount on food + beverage at all 4C locations
+ Competitive pay + bonus potential
+ 401K + company match
+ Development opportunities – 4C is growing!
+ Medical & supplemental insurance
+ Employee events and volunteer opportunities
+ And more!
Job Summary
Four Corners is looking for a Manager to enhance our guest experience and assist in day-to-day operations throughout the organization. Responsibilities will include: ensuring exceptional guest service and addressing customer concerns quickly and professionally, building and driving restaurant sales, interviewing, hiring, and training employees and developing team members and fostering a team-oriented working environment, which may include coaching and counseling employees and taking appropriate corrective actions when needed.
Responsibilities:
+ Work closely with General Manager to assess and develop procedures, policies, and standards that meet the operational goals based off weekly, daily and quarterly business performance reviews
+ Keep ahead of service industry’s developments/trends and apply best practices to areas in need of improvement
+ Understand, maintain, and enforce local and government regulations
+ Assist with onboarding all new and prospective hires (internal/external) and adhere to 4C policies while positively provide support to the team in terms of growth, development, and success planning
+ Maintain an orderly workflow according to priorities
+ The ability to work in a fast-paced, high energy, and demanding environment while maintaining the highest standard of professionalism
+ Flexible scheduling with the ability to work day, evening, and weekend hours as business needs require
Qualifications:
+ At least 2+ years managing high-volume Food and Beverage (F&B) or multi-unit operations in the hospitality industry – high volume bar experience preferred
+ Excellent written and verbal communication skills as well proficiency with various computer applications such as Aloha, Restaurant 365, Avero, and Google Suite
+ Strong organizational traits, including excellent time management skills, hands-on and strong leadership skills with the ability to manage others effectively
+ Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction
+ A team player with effective communication that takes ownership of customers’ issues and follows problems through to a resolution
+ Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient, and detail-oriented
+ Understand local and government regulated food safety, risk prevention, fire prevention, and emergency procedures to ensure the safety of all staff and guests
+ Forward-thinker who can be proactive in anticipating the needs of guests, staff, and the overall vision of the company
Four Corners is an Equal Opportunity Employer.
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