"Alerted.org

Help Desk SCSM Manager

(Jobs in Columbia, SC)

Requirement id 154263

Job title Manager

Job location in Columbia, SC

Skills required Audio Visual Skills, Help Desk, SCSM,

Open Date 10-Jul-2025

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Manager: Audio Visual Skills, Help Desk, SCSM,

Start Date :8/4/2025

End Date :12 Months from projected start date

Submission Deadline :7/17 at 5:00 PM EST.

Client Info : SCSM

Note:

* Interview Process: 1 round, In Person

* Duration of the Contract: 12 months

* Work Location: Fully onsite & Candidate must be a CURRENT SC resident. No relocation allowed.

Description :

Position Title: Project Manager - Intermediate

Job Overview:

The Information Technology Security Specialist drives and promotes all aspects of information security at the museum. Collaborates with the IT Manager to recommend updates and configurations of networks, servers, software, and hardware, as well as manages user accounts, enforces policies, provides training, oversees privilege management, and supports incident response efforts. Regular auditing, both internal and external, and enforcement of policies required by the state Department of Information Technology. Working as part of the IT department, the Security Specialist will work with museum department heads to optimize security and operational effectiveness, to best meet the needs of the museum.

Position Responsibilities:

• Manages and maintains complex information technology systems such as network infrastructure, firewalls, wired and wireless networks, data, Web and SQL Servers, Office 365 platform, SQL Databases, Commercial Databases, hardware and software, network backup solutions and strategies, email filtering technology, active directory, group policies, file permissions, enterprise anti-virus solutions, equipment and infrastructure through disparate interfaces. Monitors network and equipment performance, security and capacity.

• Monitors network equipment performance, security and capacity.

• Provides direction tot eh agency on the most strategic uses of technology to support agency activities and provides technical direction to the agency in the selection, installation and application of computer hardware and software and in the design of voice and data networks.

• Manages and Administers the Information Technology budget, the CIO IT plan and agency IT procurement

• Develops, implements, and administers policies to ensure the integrity, confidentiality, and availability of a departments data resources and automated system component. This is accomplished by implementing and maintaining a reliable data backup solution and implementing sound security procedures to protect network resources and data.

• Serves as system administrator of the Gateway Galaxy POS system, assuring the software and hardware are updated and functioning properly and SQL database is securely maintained and backed up.

• Acts as Policy Champion for State Division of Information Technology and Cyber force Security.

• Other Duties as assigned

Required Skills:

• 2 years Audio Visual Experience

• 2 years IT Network experience

• 2 years help desk experience, including Tier I and Tier 2 support for resolving breaks/fix issues timely/effectively

• 2 years maintaining/managing access to network resources, user, accounts, and peripheral devices

• 2 years experience ensuring continuity of IT operations while providing stable support structure while SCSM evaluates longer-term strategy and technical needs

Preferred Skills:

• Project Management experience

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 154263 while calling.