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Overview

Would you like to share your knowledge, provide guidance to our team and meet and exceed end of life patients needs? Then Read On!

This role is ideal for a compassionate, organized, and team-oriented nurse who is ready to make a meaningful impact by guiding patient care delivery and supporting our interdisciplinary team.

We're looking for a **Patient Care Manager** to join our team.You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

+ Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.

+ Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.

+ Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

This is a full-time position located in the Stevens Point office on a daily basis. We are open to a Monday-Friday 8am-5pm schedule OR a Weekend schedule working Friday, Saturday, Sunday, Monday 10 hour days. Tell us what you prefer and we will see if it works!

We offer a supportive team, excellent work life balance, competitive compensation, and full benefit package.

About You

+ At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting

+ Graduate of accredited school of nursing; bachelor’s degree in nursing preferred

+ Current Registered Nurse licensure in state of residence and requested employment

+ Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding ofterminally ill patients and their families

+ Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer

+ Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

+ Opportunity to Participate In a Fleet Program

+ Competitive Salaries

+ Mileage Reimbursement

+ Professional Growth and Development Opportunities

Legalese

+ This is a safety-sensitive position

+ Employee must meet minimum requirements to be eligible for benefits

+ Where applicable, employee must meet state specific requirements

+ We are proud to be an EEO employer

+ We maintain a drug-free workplace

ReqID: 2025-124282

Category: Single Site Ops and Clinical Leadership

Position Type: Full-Time

Company: Heartland Hospice