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Additional Information

**Job Number** 25109224

**Job Category** Property Leadership

**Location** Four Points by Sheraton Richmond Airport, 4700 South Laburnum Avenue, Richmond, Virginia, United States, 23231VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20Richmond%20Airport%2C%204700%20South%20Laburnum%20Avenue%2C%20Richmond%2C%20Virginia%2C%20United%20States%2C%2023231)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management

**Additional Information:** This hotel is owned and operated by an independent franchisee, SMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000269

Salary: $80,000 to $85,000 + bonus opportunities

Department: Property Leadership

Division: SMI Hotel Group

Hours Per Week: 40

General Manager

We are seeking an experienced and results-driven General Manager to lead the operations and sales functions of Four Points by Sheraton Richmond Airport This role is responsible for creating a positive work environment, ensuring superior guest satisfaction, and driving financial performance. The ideal candidate will be a motivational leader with a strong ability to develop teams, optimize revenue, and maintain brand standards.

What You’ll Do:

Lead and mentor department managers, fostering a guest-focused and accountable team culture.

Empower staff to resolve guest concerns and create a motivated, engaged work environment.

Oversee daily hotel operations to ensure excellence in cleanliness, maintenance, and service delivery.

Control labor and operational costs while maximizing profitability and performance metrics (RevPAR, RGI).

Collaborate with the Director of Sales on strategic plans to drive revenue growth and market demand.

Develop and manage annual budgets, identifying opportunities for capital improvements.

Ensure exceptional guest satisfaction and loyalty through consistent service excellence.

Build strong relationships within the community and with key clients and industry groups.

Work cross-functionally to implement service and efficiency enhancements.

About You:

Bachelor’s degree in Hospitality or related field preferred

5+ years of GM experience in a full-service hotel (Marriott, Hilton, IHG, or Starwood required)

Track record of success in guest service, revenue growth, and profitability

Strong leadership, communication, and time management skills

Proficient in hospitality systems and financial reporting

About Us:

SMI Hotel Group is committed to recruiting the best talent to deliver exceptional guest experiences. We foster a collaborative and dynamic work environment, where innovation and leadership are valued.

Benefits:

Health, dental, and vision insurance

100% company-paid life insurance, short-term & long-term disability, and accident coverage

Paid time off & holidays

401K plan with company match

Hotel discounts

Early access to earned wages

Career advancement opportunities with a growing hospitality leader.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

_This company is an equal opportunity employer._

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