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Job Description

Day to Day:

Greet and assist patients: Welcome patients and visitors, provide information, and direct them to the appropriate areas.

Appointment scheduling: Manage the appointment calendar, schedule and confirm appointments, and handle cancellations or rescheduling.

Patient records: Maintain and update patient records, ensuring confidentiality and accuracy.

Communication: Answer phone calls, respond to emails, and handle patient inquiries in a professional manner.

Billing and payments: Process patient payments, handle billing inquiries, and coordinate with the billing department.

Office management: Ensure the reception area is clean and organized, manage office supplies, and assist with administrative tasks as needed.

Coordination: Work closely with dental staff, students, and faculty to ensure smooth operations and effective communication.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must Haves

High school diploma or equivalent

Previous experience/exposure in a receptionist or customer service role, preferably in a healthcare setting.

Excellent communication and interpersonal skills Plusses

Education or training in office administration or healthcare is a plus. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].