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Job Description

Insight Global is seeking multiple Traveling Software Implementation Trainers for a global leader in the Pet Healthcare and Services industry. This organization creates, manages and maintains hardware and software that is improving pet healthcare from physical kiosks and instruments, to Practice Management Systems used to communicate between pet owners and veterinarians.

This role sits within the veterinary software organization, supporting a product that helps veterinary practices save time, communicate with clients, reduce workload, and ultimately increase revenue. This person will be traveling on site to these locations 75% -- 100% of the time. The locations could range from a small Veterinary Clinic to large Animal Hospitals throughout the US and Canada. This person will be working on site during the "Go Live" week, and provide training, support, and change management throughout the week. As a Software Trainer, you will collaborate with other IDEXX teams to formulate strategies that sustain our Customer Accounts, emphasizing education and tailored customer-centric solutions. Your responsibilities will include implementing and providing training to the practice staff on effectively utilizing the company's Practice Management Systems.

This type of implementation can often be challenging for the users, so we are looking for folks who are empathetic, solutions oriented, and coach through frustrations to adapt to the change. Additionally, we are looking for individuals who are technically sound, able to learn quickly, and have experience working in a professional environment.

There will be extensive training on the software, processes, and best practices during the first 8 weeks of the position.

This will be a hourly role, paying $23 per hour with all travel and lodging paid for including a daily meal reimbursement plan.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- 1+ year of experience working in customer facing role.

- Experience working with Microsoft Suite.

- Must be okay and happy to travel 75% - 100% of the time (3 or 4 weeks out of the month).

- Exceptional personality and drive to be successful.

- Must be comfortable being in a Veterinary setting .

- Must be within an hour to an International Airport.

- Active Passport and Driver's License. - Prior experience within the Veterinary / Medical industry.

- Prior Learning and Development experience.

- Prior Teaching experience. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].