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Description

The Office and Account Manager supports the executive team by overseeing daily office operations, managing customer accounts, and handling various business-related tasks. This role demands excellent organizational, communication, and leadership skills to manage staff, maintain customer relationships, and ensure the smooth functioning of the office.

Key Responsibilities:

Office Management:

o Oversee daily office operations and ensure efficiency.

o Implement and maintain office procedures and protocols.

o Manage office supplies and coordinate equipment maintenance.

o Handle correspondence, including emails, phone calls, voicemails and text messages.

Customer Account Management:

o Serve as the primary contact for customer accounts.

o Develop and maintain strong client relationships.

o Monitor account performance and provide regular updates.

o Prepare and present account reports, proposals, and invoices.

o Identify and pursue opportunities for account growth.

Administrative Support:

o Prepare reports, presentations, and correspondence.

o Schedule and coordinate meetings and travel arrangements.

o Maintain accurate records and files.

o Support HR with recruitment and onboarding tasks.

Team Leadership:

o Supervise and support office staff, providing guidance and assistance as needed.

o Conduct performance reviews and foster a positive work environment.

o Plan and organize team-building activities and events.

Compliance and Policy Adherence:

o Ensure compliance with company policies and industry regulations.

o Implement and monitor health and safety protocols.

o Ensure required Insurance is updated as needed.

Specific Office Manager Responsibilities:

• Access Vendor/Client Portals for Purchase Orders and create invoices.

• Update company schedules and send confirmations.

• Ensure payments for recurring business utilities and services.

• Maintain and update contact and document databases.

• Prepare documents for review and presentation.

• Record meeting minutes accurately.

• Use various software for word processing, spreadsheets, and presentations.

• Provide general administrative support.

Requirements

Skills and Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Proven experience in office or account management roles.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office Suite.

• Leadership and team management experience.

• High school diploma (minimum requirement).

• Ability to prioritize and meet deadlines in a fast-paced environment.

• Proactive problem-solving and decision-making skills.

• Professional-level verbal and written communication skills

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .