• Customer Service/Administrative Assistant

    Adecco US, Inc. (Auburn, ME)


    **Position Title:** Customer Service/Administrative Assistant

    **Schedule:** Monday – Friday, 7:30 AM – 4:00 PM

    **Starting Pay:** $20–$22 per hour

    Position Overview:

    This position is responsible for servicing the needs of our loyal customer base—including the general public, contractors, architects, dealers, and distributors. The role involves managing all aspects of customer inquiries, order generation (via phone and in person), and coordinating order deliveries. The individual will also provide administrative support to the sales team and assist with day-to-day office functions.

    Key Duties & Responsibilities:

    Customer Service Responsibilities:

    + Maintain strong customer relationships vital to the company’s success.

    + Address customer requests in a timely and proactive manner.

    + Assist customers in selecting materials that best meet their needs.

    + Demonstrate product features and provide samples as needed.

    + Answer phones, take messages, and route calls appropriately.

    + Support sales staff with customer communications and order processing.

    Administrative Responsibilities:

    + Generate and process customer orders.

    + Communicate effectively with delivery and yard personnel.

    + Coordinate and schedule deliveries.

    + Maintain and update Excel spreadsheets.

    + Order office supplies as needed.

    + Complete purchase order forms and place vendor orders.

    + Perform additional tasks as assigned based on daily business needs.

    Job Qualifications:

    + High School Diploma or GED required; Associate Degree or higher preferred.

    + Ability to build rapport and maintain positive customer relationships.

    + Excellent verbal and written communication skills; professional and articulate.

    + Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.

    + Strong organizational skills and attention to detail.

    **Pay Details:** $20.00 to $22.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance