• Suite/Premium Seat & Group Sales Manager

    ASM Global (Toledo, OH)


    QUALIFICATIONS:

    + Bachelor’s Degree from an accredited college or university with major coursework in marketing, sports management, business administration or other related field

    + Box office/ticketing experience, from a sports facility, convention center, or other multi-purpose public assembly facility preferred

    + Ability to Promote and sell group sales for selected events at both the Huntington Center and Glass City Center

    + Ability to work beyond normal business hours as required, based on event calendar

    + Proficiency in Microsoft Office applications (i.e., Excel, Outlook, Word and PowerPoint) and word processing

    + Must be extremely organized

    + Excellent communication skills with the ability to work directly with suite clients, groups sales leaders, and the general public

    + Ability to work independently, with minimal supervision and excellent time management skills is required

    + Willingness to Perform other duties and responsibilities as assigned

    Job Functions:

    + Responsible for processing all suite and premium tickets as well as group orders

    + Establish and maintain effective working relationships with internal/external customers

    + Exercise confidentiality and integrity upon handling personal and financial customer information

    + Manage premium and group ticket inventory with box office manager

    + Work as a liaison to the Toledo Walleye Hockey club to ensure premium seat holders are satisfied and keep updated with renewals of accounts

    + Effectively Sell group tickets and maintain an accurate group sales database

    + Complete a Group Sales summery for events that have Group tickets sold

    + Provide leadership for Box Office personnel

    + Opens and or closes ticket window as required

    + Efficiently and courteously answer questions and phone calls concerning prices, seating and events and other inquires to upcoming events

    + Sell tickets at the Box Office window as well as assist in the lobby on event days helping guests with their mobile tickets

    + Work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days

    + Perform other duties as assigned.

     

    This position offers a competitive salary and benefits package.