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Washington County Mental Health Services, Inc.

OPEN POSITION

Billing Clerk

July 2025

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS offers education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”

POSITION: WCMHS is seeking a detail-oriented and knowledgeable Billing Specialist to join our team. This role is responsible for accurate and timely billing and payment processing, with key duties including maintaining client records in our electronic medical records system, submitting claims, reconciling payments, and researching denied claims for resubmission. The ideal candidate will have advanced experience with medical billing systems—particularly Avatar, RevConnect, and PES—and be proficient in Medicaid processes, reimbursement setup, and Title XIX coding. Responsibilities also include preparing cash reconciliations, verifying insurance coverage, performing electronic billing corrections, and supporting internal staff and clients with billing-related inquiries. Strong problem-solving skills are essential, particularly in resolving unbilled services and non-compliance issues. This position also supports report generation, form maintenance, and ensuring compliance with all coding and billing regulations.

QUALIFICATIONS: The preferred combination of education and relevant experience for this position includes:

+ Associate’s degree in related field or three years of experience in medical billing and coding

+ Experience with computerized billing systems required.

Additional requirements for this position include:

+ Knowledge of Vermont Title XIX Medicaid Regulations preferred.

+ Able to communicate with diverse range of individuals including clients, family members, community members, etc.

+ Experience with Microsoft Suite preferred

+ Strong analytical and organizational skills.

+ Ability to work collaboratively and productively with internal and external partners.

+ Understanding of and commitment to advancing the WCMHS mission and supporting the provision of collaborative and inclusive mental health, development disability, and substance use services.

COMPENSATION & BENEFITS: This full-time position offers an hourly rate of $20.21/hr and excellent benefits, including tuition reimbursement/student loan assistance; generous paid time off; employer-sponsored health, dental, life, and disability insurances; and a 403(b) retirement plan with employer match.

TO APPLY: We encourage applicants to apply via the WCMHS website Careers (https://www.wcmhs.org/careers) page. Applications (resume and cover letter, preferred) may also be emailed to [email protected] or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. Please note that only candidates selected for interviews will be contacted. WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at [email protected] or 802-229-1399.

Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes our organization stronger, we are committed to equity and inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.

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