"Alerted.org

Working Title: Process Improvement Coordinator and Systems Administrator

Job Class: Management Analyst 2

Agency: Human Rights Dept

+ **Job ID** : 87396

+ **Location** : St. Paul

+ **Telework Eligible** : Yes (Hybrid)

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 07/11/2025

+ **Closing Date** : 07/24/2025

+ **Hiring Agency/Seniority Unit** : Human Rights Dept / Human Rights-MAPE

+ **Division/Unit** : Process Improvement Dept

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Process Improvement Coordinator and Systems Administrator will play an essential role in integrating continuous organizational improvement for the agency by evaluating program processes, designing or improving processes, and aligning program processes with the agency’s strategic goals and objectives.

This position will work closely with agency leaders, staff, and external stakeholders to identify projects that need new or better processes and procedures. This role will make recommendations on which projects to prioritize, define project requirements, and collaborate with staff to implement these processes and projects. This includes documenting existing processes, outlining requirements for projects, tracking tasks, creating manuals and documentation about process change, and training staff on the tools and changes.

This role will also play a key role in achieving the transformational goals of the Minnesota Department of Human Rights (MDHR) by providing operational and technical support for MDHR’s case management system, OnBase. This includes identifying opportunities for database improvements, executing database solutions, investigating requests or database issues, clearly communicating more complicated technical solutions to the OnBase developers, and generating database reports for agency leadership.

Hybrid Work Environment

To promote a culture of flexibility, we offer staff a hybrid work environment with a mix of weekly in office and telework days that vary by team, position, and business needs. With a telework agreement, onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. The Department of Human Rights Office is located in St. Paul, MN.

Minimum Qualifications

Applicants are highly encouraged to include a cover letter describing their knowledge of and approach to project management and interest in working for the Department of Human Rights.

+ One (1) or more years of experience conducting project management or process improvement activities which must include initiating, planning, executing and closing a project or process improvement effort.

+ One (1) or more years of experience as a System Administrator or in a similar role responsible for the upkeep, configuration, and reliable operation of a database management system.

+ Experience creating and updating training documents, process manuals, instructional guides, and visualizations that simplify information for audiences with varying degrees or knowledge or awareness.

+ Strong analytical skills sufficient to detect patterns and trends, identify problems, and formulate process improvement projects with an awareness on end user results.

+ Interpersonal communication skills to interact diplomatically with individuals from diverse backgrounds and different parts of the agency.

+ Skills in using Microsoft Office software products, including Word, Excel, PowerPoint, Outlook and Teams, sufficient to train and coach employees on how to best use the technology.

+ Strong organizational skills with the capacity to handle multiple tasks simultaneously.

Preferred Qualifications

+ Experience working closely with OnBase.

+ Experience with programs such as SharePoint, Miro, Azure DevOps, Snag-It, and One-Drive.

+ Experience using Agile methodologies.

+ Experience facilitating team meetings, presenting information, and/or providing training.

+ Knowledge of the Minnesota Human Rights Act and the Minnesota Government Data Practices Act.

+ Dedication to civil rights work and working with people from diverse communities.

+ Bachelor’s degree, master's degree or other advanced degree.

Additional Requirements

Successful applicants must pass employment reference checks prior to employment. A written assessment or work sample may be part of the interview process.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.