• Coordinator II, Psychiatry/Behavioral Science

    UTMB Health (Galveston, TX)


    Coordinator II, Psychiatry/Behavioral Science

     

    Galveston, Texas, United States

     

    Clerical & Administrative Support

     

    UTMB Health

     

    Requisition # 2502772

    MINIMUM QUALIFICATIONS:

    Associate's degree or equivalent; 3 years related experience.

    JOB DESCRIPTION:

    To manage activities for a project or program.

    JOB DUTIES:

    + Process incoming TCHATT referrals, including consents, guardianship documents, and scheduling.

    + Manage EPIC schedules to ensure accurate appointment scheduling for TCHATT patients.

    + Verify all patient demographics and enter the information into the Trayt data management system.

    + Maintain TCHATT referral logs and appointment data.

    + Answer TCHATT calls while multitasking to schedule appointments and assist callers with their needs.

    + Serve as an information resource for patients, clinicians, team members, and school personnel by providing accurate information.

    + Help troubleshoot any issues related to patient appointments.

    + Ability to manage multiple tasks simultaneously while remaining calm and finding solutions in stressful situations.

    + Assist in training and mentoring new employees.

    + Responsible for maintaining a high level of knowledge in patient registration activities.

    + Proficiency in EPIC.

    + Provide exceptional customer service.

    + Demonstrate proficiency in computer applications such as Excel, Word, and Outlook.

    + Show the ability to work independently.

    + Complete other program duties as assigned.

    SALARY RANGE:

    Commensurate with experience.

     

    Equal Employment Opportunity

     

    UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

     

    Compensation