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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

Job Summary

SHI is seeking a forward-thinking, experienced Software Architect to lead the ongoing architecture and evolution of our eCommerce platform. Inheriting a critical technology pillar for SHI, this role is ideal for architects with deep hands-on experience designing, scaling, and optimizing complex eCommerce systems. You will set architectural vision, drive technical excellence, mentor engineers, and collaborate cross-functionally to ensure our eCommerce platform is robust, scalable, secure, and positioned for innovation.

This is a hybrid role (3 days/week in-office) located in Austin, TX.

Role Description

+ **Architect & Design:** Own the end-to-end architecture for SHI’s eCommerce platform, ensuring alignment with business objectives, scalability, security, and best-in-class customer experience.

+ **Technical Leadership:** Set and champion engineering standards, design patterns, and architectural best practices—elevating the bar for clean code, maintainability, and system resilience.

+ **eCommerce Expertise:** Leverage your expertise in eCommerce platforms (shopping cart, payment, catalog, order management, search, personalization, etc.) to inform system design and modernization efforts.

+ **Cross-Functional Collaboration:** Partner with product managers, senior engineers, security, DevOps, and business stakeholders to translate business requirements into technical strategy and deliver impactful solutions.

+ **Mentorship & Influence:** Mentor and coach engineers and architects across multiple teams. Guide technical debates, provide architectural reviews, and help others grow in architectural thinking.

+ **Strategy & Road Mapping:** Develop and continuously refine the architectural roadmap for the eCommerce platform, balancing technical debt, innovation, and feature delivery.

+ **Continuous Improvement:** Identify and introduce new patterns, practices, and technologies to drive platform quality, developer efficiency, and business agility.

+ **Documentation & Communication:** Produce and maintain high-quality architecture documentation, diagrams, and technical standards. Tailor communication to technical and non-technical audiences alike.

+ **DevOps & Cloud-Native:** Guide cloud adoption, CI/CD practices, observability, and ensure the platform is reliable, maintainable, and cost-effective.

+ Collaborate with and coach team members through code and design reviews to ensure adherence to company standards.

+ Act as a key contributor for design choices and establish technical and coding standards for software development.

+ Lead the software design process based on functional requirements from product teams, customers, and internal stakeholders.

+ Consult with project teams and end users to identify and analyze application requirements.

+ Design, develop, implement, and deploy new and existing software solutions with a focus on Cloud platforms (Azure, AWS).

+ Troubleshoot, identify, and resolve bugs in existing software, designing and releasing fixes as needed.

+ Make recommendations for continuous improvement of the Software Development Life Cycle and DevOps processes.

+ Lead in the creation and maintenance of technical documentation, architecture diagrams, and visualizations.

+ Foster a high-performance development environment to enhance team efficiency, testing, and integration.

+ Serve as a technical leader by teaching, mentoring, and advancing the organization's software development practices.

Behaviors and Competencies

+ Documentation: Can manage complex documentation projects, collaborate with multiple stakeholders, and ensure documentation meets regulatory and organizational requirements.

+ Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

+ Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.

+ Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

+ Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.

+ Initiative: Can proactively seek out challenges, take ownership of complex initiatives, collaborate with others, and drive innovative ideas and results.

+ Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.

+ Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

+ Prioritization: Can take ownership of complex task management, collaborate with others to align priorities, and drive team efficiency.

+ Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.

Skill Level Requirements

+ Ability to create clear and effective technical documentation - Intermediate

+ Understanding of web application functionality, including security measures and best development practices to ensure robust and efficient software solutions - Intermediate

+ Ability to design, develop, and integrate APIs to enable seamless communication between software applications and services - Intermediate

+ The expertise in designing, creating, and maintaining databases to ensure efficient data storage, organization, and retrieval - Intermediate

+ Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - Intermediate

+ In-depth understanding of the structured practices and workflows involved in the software development lifecycle (SDLC), from requirements gathering and coding to testing and deployment - Intermediate

Other Requirements

+ Completed Bachelor’s Degree or relevant work experience required

+ 5+ years of experience in software development

+ 5+ years of experience with DevOps methodologies

+ 5+ years of experience with C#, React, JavaScript, SQL

+ Ability to travel 10%

The estimated annual pay range for this position is $115,000 - $175,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status