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About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

Job Summary:

We are seeking a proactive and detail-oriented Production Coordinator to serve as a vital communication link between the Scheduling Manager, production teams, and sales department. The ideal candidate will be responsible for monitoring production schedules, gathering real-time updates from production floor staff, reviewing open orders, and alerting key stakeholders to potential issues that may impact timelines or delivery expectations.

Duties and Responsibilities:

+ Circulate through the production floor to gather real-time status updates on jobs as per the production schedule.

+ Provide timely and accurate updates to the Scheduling Manager regarding progress, delays, or changes in production timelines.

+ Serve as a liaison with the sales team to communicate updates on customer orders and raise awareness of any issues that could affect delivery timelines.

+ Collaborate with the Supply Chain team to coordinate material needs—whether due to missing orders or inventory discrepancies.

+ Monitor open sales and production orders on a routine basis to identify and flag any back orders, inconsistencies, or bottlenecks.

+ Promptly escalate any potential production delays or material shortages to ensure swift resolution.

+ Maintain accurate records of daily production activity and ensure updates are reflected in relevant scheduling and tracking tools.

+ Assist the team in creating material transfer requests and updating scheduling tools with corresponding dates.

Qualifications:

+ High school diploma or equivalent required; associate degree or vocational training in a related field preferred.

+ 5+ years of experience in a manufacturing, logistics, or operations coordination role preferred.

+ Experience with production scheduling systems and ERP platforms is a plus.

Skills and Abilities:

+ Strong verbal and written communication skills.

+ Excellent organizational and time management abilities.

+ Keen attention to detail with a proactive, solution-oriented mindset.

+ Comfortable interacting across departments and levels, from production floor to management.

+ Proficient in Microsoft Office Suite (Excel, Outlook) and scheduling tools.

+ Ability to work independently while maintaining close alignment with team goals.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

+ This is an active role; however, some office work at a desk is required.

+ This job requires the ability to bend, stoop, sit, stand, reach, and lift items up to 25 lbs.

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.