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Description

Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at times Update patient demographics and pre-register in EPIC, training will be provided Capture, enter and report data accurately to management Ensure services are provided in a timely manner Ensure key performance indicators are met Report discrepancies and identify areas of improvement to supervisors Work on special projects and assignments as needed

Skills

Customer service, Customer service call center, Call center, Customer support, Customer service team, epic systems, medical scheduling, patient registration, insurance, patient access, insurance eligibility, electronic health record

Top Skills Details

Customer service,Customer service call center,Call center,Customer support,Customer service team

Additional Skills & Qualifications

Excellent computer and typing skills required High School degree or equivalent required Must demonstrate good oral, listening and written communication skills Ability to multi –task i.e. Manage telephone and computer simultaneously Ability to work independently or with little supervision Ability to provide high level of customer service and satisfaction High attention to detail and excellent organizational skills Above average ability to analyze, assess and problem solve the needs of the caller Ability to learn and apply new information/concept in area of responsibility Must be a team player

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $45425.00 - $49375.00/yr.

Excellent Salary includingMedical, Dental, Vision, 401K, Company Life Insurance, Tuition Reimbursement and additional Voluntary Plans. Vacation, Sick and Personal Days.

Workplace Type

This is a fully onsite position in Melville,NY.

Application Deadline

This position is anticipated to close on Jul 28, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.