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Central Scheduler
- Lawrence General Hospital (Lawrence, MA)
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As the Central Scheduler, you will be under the direction of the Coordinator and/or Manager of Patient Access. The Patient Access Services Scheduler performs a variety of complex duties for the registration and scheduling of patients for medical procedures, tests and associated ancillary services.
Duties and Responsibilities:
+ Schedules patients for services, tests and procedures according to the established guidelines and criteria.
+ Accurately obtains and enters appointment, demographic and insurance information into the electronic EMR during the scheduling process.
+ Ability to toggle between multiple screens and utilize multiple modules simultaneously.
+ Obtains and scans physician orders per protocol.
+ Reviews procedure/test to ensure it meets medical necessity guidelines, alerts ordering physician’s offices as needed and generates a Medicare ABN as appropriate.
+ Verifies patient insurance coverage via electronic-based eligibility systems.
+ Complies with the insurance referral and authorization guidelines when scheduling
Required:
+ High School diploma or equivalent
+ 1+ year of related experience
+ Computer experience to include prior EMR and Microsoft Office.
+ Typing skills of approximately 45/50 words a minute
+ Excellent customer service and communication skills.
+ Ability to work in a high-volume team-oriented environment.
+ Ability to take direction and work independently.
Preferred:
+ Bilingual English/Spanish
+ Knowledge of medical terminology, third-party payer billing and managed care requirements.
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