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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

AI - Visual Interface

Overview

We are seeking a highly skilled Gen AI Visual Interface Specialist - to join our AI Center of Excellence (AI COE). The ideal candidate will design intuitive and diverse user-centered visual designs, ensuring a seamless and engaging user experience. This role involves collaborating with cross-functional teams, including other AI Engineers, Product Managers, and UX Researchers, to understand capabilities and limitations and to inform visual interface design decisions. Will translate and communicate complex concepts and capabilities into clear, specific examples, graphics and visuals for diverse audiences in a broad range of mediums and formats

Role

Key Responsibilities:

• Design Intuitive Interfaces: Design user-friendly, engaging and visual designs ensuring seamless and engaging user experience

• Collaboration: Work closely with AI Engineers, Product Managers, and UX Researchers to understand AI model capabilities and limitations, and to inform visual interface design decisions

• Prototyping and Testing: Create prototypes and test visual designs to validate assumptions and iterate on the visual designs, leveraging human-centered design principles and methodologies

• Visual Interface Delivery Readiness: Support the transition from visual design to delivery, ensuring clear communications, usability, accessibility, and feedback loops for visual design launches

All About You!

Qualifications:

• Education: Bachelor’s or Master’s degree in Data Science, Cognitive Science, Human Computer Interface, Design, Psychology, Communications, Fine Arts or a related field.

• Experience: At least 10+ years of experience in broad visual interface design, engagement, communications and delivery skills across diverse industries, geographies and capabilities

• Gen AI tools: Experience with Popular Gen AI tools for graphic design, coding, prompt engineering, communications etc.

• Skills:

• Proficiency in visual design tools such as Sketch, Figma, Adobe XD, or similar.

• Visual design content management

• Strong understanding of human-centered design principles and methodologies

• Familiarity with multi modal AI applications leveraging text, voice, visual and video

Preferred Qualifications:

• Ability to manage multiple projects and stakeholder in matrixed organizations, with a strong focus on customer satisfaction

• Strong problem-solving skills, and the ability to work in a fast-paced, collaborative environment

Core Competencies:

• Human-Centered Design: Apply Design Thinking and inclusive design principles to create intuitive, accessible, and globally relevant visual design experiences.

• Collaboration: Ability to work effectively with cross-functional teams, including data scientists, engineers, and platform teams.

• Communication: Excellent verbal and written communication skills to articulate technical concepts to non-technical partners and audiences.

• Adaptability: Ability to adapt to changing technologies and learn new skills quickly. #AI

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

San Francisco, California: $166,000 - $265,000 USD