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Business Control Specialist - Identity & Access Management QA Reviewer

Plano, Texas

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The IAM QA is a critical component of our organization's security and compliance framework, focused on ensuring the accuracy, consistency, and effectiveness of controls across critical systems. It involves systematic reviews and testing of IAM processes to verify that access permissions are correctly assigned, managed, and maintained.

The IAM QA team largely focuses on the Privileged Access Management space and has a QA program which specifically concentrates on high-level and sensitive access rights, ensuring that privileged accounts are securely managed and comply with Bank standards and policies.

Responsibilities:

+ IAM QA Reviewer is responsible for conducting IAM application tests against requirements outlined in the IAM Privileged Access Control Framework/Playbook

+ Follow a pre-defined set of instructions/test scripts; the Reviewer conducts tests assigned by the deadline each month

+ The Reviewer communicates the findings of the assessment to their IAM team lead, who will escalate to appropriate parties (e.g. Application owner, Governance lead and other stakeholders as deemed necessary)

+ Follow a pre-defined set of instructions; the Reviewer will complete verification testing when the reported defects have been remediated

+ The QA reviewer may be assigned specific program tasks such as:

+ Data entry in SharePoint related to identified defects

+ Data extraction and entry from systems of record such as RISE, Trident and Business Rules Engine

+ Create metrics based on provided instructions / templates

+ Integrate results into PowerPoint slides, tables etc

Required Qualifications:

1-3 Years Experience:

+ Working experience with Microsoft office apps w/ strong Excel/ v look up, Pivot table skills

+ Strong communication skills- written and verbal

+ Proactive and takes the initiative

+ Project Management skills

+ Ability to multitask

+ Time management and organizational skills

+ Demonstrate accountability and ownership

+ Strong collaboration and partnering skills with ability to positively influence and motivate others, enjoys working in a team environment

+ Ability to integrate and analyze data from multiple sources draw conclusions, and provide recommendations

+ Drives timely decisions, knowing when to engage others for additional input and when to act independently

+ Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems

Desired Qualifications:

+ Process Management experience with technology related emphasis e.g. Process, Risk, Controls, and Metrics

+ Ability to work alongside all levels of management and across multiple partner teams

+ Audit, Risk or Controls experience

+ Tableau Experience

+ Experience in highly regulated industries

+ Proven delivery of complex initiatives

+ Experience performing in fast paced, complex, and high demand environments

Skills:

+ Controls Management

+ Issue Management

+ Monitoring, Surveillance, and Testing

+ Quality Assurance

+ Analytical Thinking

+ Attention to Detail

+ Problem Solving

+ Written Communications

+ Decision Making

+ Innovative Thinking

+ Prioritization

+ Recording/Organizing Information

+ Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.