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Mail Clerk

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Mail Clerk

Salary

$33,113.60 - $47,694.40 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

26-00089

Agency

400 Health & Human Services – Compliance and Administration

Opening Date

07/15/2025

Closing Date

7/25/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Brad Neuweg - [email protected]

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Health and Human Services (HHS), Division of Compliance and Administration, Bureau of HR and General Business services is seeking a Mail Clerk 2 to join our team!

Responsibilities:

Responsible for sorting all incoming mail for the Department of Health and Human Services in the

Hoover and Lucas Buildings. Sort properly addressed mail by division or unit. Open generic mail (mail

addressed to the Department of Health and Human Services) and improperly addressed mail to

determine where it goes and route accordingly. Separate HHS internal mail from Local mail and first

class mail. Investigate mail-related complaints as appropriate.

Working with Storekeeper 3, open all incoming receipts and sort by predetermined account type and

then logging in a spreadsheet. Reconciles the count and dollar amount received with the Storekeeper 3.

Take any cash received immediately to Cashier's Office and obtain an official receipt. It should be

noted that over $7 million are processed each month through the Mail Unit.

Receive and sign for all special delivery (signature) mail. Record on mail delivery log and deliver to

addressee. Obtain addressee signature on log for tracking purposes. All signature mail to be delivered same day as received .

Serves as the Department expert on training and instructing employees on all mail related software and processes.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a

comprehensive benefits package designed to support your well-being and professional growth:

+ Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and

+ your family healthy at a low cost with outstanding coverage!

+ Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to

+ begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9

+ days/year).

+ Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29%

+ and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC),

+ Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to

+ $75/month).

+ Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and

+ dependent care expenses.

+ Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.

+ Employee Assistance Program: Access resources and support through our Employee

+ Assistance Program for personal and professional challenges.

+ Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ One year of full-time work experience processing mail.

+ Current, continuous experience in the state executive branch that includes experience equal to six months of work as a Mail Clerk 1.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/MailClerk2-00261.pdf)

Additional Qualification Requirements

+ Some positions in this class may require the possession of a valid Iowa driver's license.

+ Some positions in this class may require an applicant to have the ability to pass a background investigation.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have 12 months of full-time work experience processing mail?

+ Yes

+ No

04

Are you a current State of Iowa employee (executive branch) IF YES – Do you have 12 months of full-time work experience as a Mail Clerk 1?

+ Yes

+ No

Required Question

Employer

State of Iowa

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